Business Analyst

At CreditAccess Philippines, we are a leading microfinance institution committed to providing accessible and responsible financial services to underserved communities. As part of a global group, we empower individuals and small businesses through inclusive lending solutions and continuous innovation. We’re looking for an experienced, analytical, and solutions-oriented Business Analyst who can bridge business needs and technology solutions. If you have a strong background in requirements analysis, process improvement, and system development, and enjoy working with cross-functional teams to deliver impactful solutions, we’d love to hear from you 💡 What You’ll Do
• Lead requirements gathering and analysis sessions with business stakeholders to understand business needs and translate them into clear, actionable requirements.
• Develop and maintain business requirements documents, user stories, acceptance criteria, process flows, and other functional documentation.
• Collaborate with Product Owners, Project Managers, Developers, QA, and business teams to ensure requirements are well understood and solutions meet business expectations.
• Analyze existing business processes, identify gaps and inefficiencies, and recommend opportunities for process improvement and automation.
• Participate in Agile ceremonies, including sprint planning, backlog refinement, daily stand-ups, and retrospectives.
• Support solution design, system testing, User Acceptance Testing (UAT), and implementation to ensure successful delivery.
• Manage requirement changes, resolve business and system-related clarifications, and ensure alignment among stakeholders throughout the project lifecycle. 🎯 What We’re Looking For
• At least 3 years of experience in Business Analysis, preferably in IT, digital product development, financial services, or related industries.
• Bachelor’s degree in Information Technology, Computer Science, Business, Finance, or a related field.
• Proven experience in requirements gathering, business process analysis, user story development, and functional documentation.
• Strong understanding of Agile/Scrum methodologies and experience working with cross-functional delivery teams.
• Experience supporting system development, software testing, UAT, and project implementation.
• Excellent analytical, problem-solving, communication, and stakeholder management skills.
• Ability to translate complex business requirements into clear, structured, and actionable solutions.
• Proactive, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment. 🌱 Why Join Us?
• Be part of an organization making a meaningful impact on underserved communities.
• Work on digital transformation initiatives and core lending and business systems.
• Collaborate with business and technology teams to deliver solutions that improve customer experience and operational efficiency.
• Take ownership of meaningful projects and contribute to continuous process improvement.
• Grow your expertise in Business Analysis, Digital Product Development, and Business Transformation. 📩 Ready to make an impact? Join CreditAccess Philippines and help transform the way we deliver financial services through technology and innovation.