Campaign Ad Ops Lead

2 days ago

Pasig, Metro Manila, Philippines HAKUHODO/BCi Full-time


Key Responsibilities
• Oversee end-to-end campaign implementation, trafficking, QA, monitoring, and optimization across digital advertising platforms, ensuring campaigns are launched accurately and delivered according to approved media plans and client requirements.
• Review and approve campaign setups, budgets, targeting, creatives, schedules, tracking, and other implementation requirements prior to launch.
• Monitor campaign delivery, pacing, and performance, ensuring issues are identified and addressed promptly.
• Lead the troubleshooting and resolution of complex campaign, tracking, delivery, billing, and platform-related issues, coordinating with platform partners and vendors when necessary.
• Provide technical guidance and recommendations to Media Planners and Ad Operations team members on campaign setup, optimization, tracking, and platform best practices.
• Lead, coach, and develop Ad Operations Executives and Senior Ad Operations Executives, ensuring consistent quality, accountability, and adherence to operational standards.
• Establish and maintain QA processes, checklists, SOPs, and governance standards to minimize implementation errors and improve campaign quality.
• Work closely with Media Planning, Account Management, Finance, and external partners to ensure smooth campaign execution and timely resolution of operational concerns.
• Maintain accurate campaign documentation, trackers, and operational reports, ensuring compliance with internal processes and requirements.
• Identify recurring operational issues and implement process improvements, automation, and knowledge-sharing initiatives to improve team efficiency and reduce errors.
• Stay updated on platform developments, new advertising products, technical requirements, and industry best practices, and translate relevant updates into team training or process improvements.
• Serve as the primary escalation point for Ad Operations-related concerns and provide timely recommendations and solutions to internal stakeholders. Education
• Bachelor’s degree in Marketing, Advertising, Communications, Information Technology, Business Management, or a related field. Experience
• 5–8 years of hands-on experience in digital advertising operations, campaign trafficking, or media buying.
• Strong experience working in a media or advertising agency is highly preferred.
• Proven experience managing campaigns across multiple digital advertising platforms.
• Prior experience leading, mentoring, or supervising an Ad Operations or Media Buying team is preferred. Technical Skills Strong working knowledge of digital advertising platforms such as:
• Meta Ads Manager
• Google Ads
• TikTok Ads Manager
• LinkedIn Campaign Manager
• DV360 / other programmatic platforms
• Google Campaign Manager 360 (preferred)
• Strong understanding of campaign setup, trafficking, pacing, optimization, and troubleshooting. Experience with:
• Pixel and conversion tracking
• Conversion API
• Google Tag Manager
• Google Analytics 4
• UTM tagging
• Campaign tracking and measurement

Benefits:
• Company events
• Flexible schedule
• Flextime
• Health insurance
• Life insurance
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee
• Work from home Work

Location:
Hybrid remote in Ortigas