Client Representative | IT Sales

3 days ago

Manila, Metro Manila, Philippines Questronix Corporation Full-time
Scheduling meetings and coordinating with the marketing team. Serving as the primary liaison between the sol and clients. Understanding client requirements and translating them into actionable tasks for the Solutions Manager. Providing updates on technical issues, projects, or service requests. Explaining IT products, services, or solutions to clients. Demonstrating and training clients on IT systems or software usage. Building strong, trust-based relationships with clients through consistent support and service. Addressing concerns proactively to maintain satisfaction and loyalty. Preparing performance reports to share insights and recommendations. Partnering with account management teams for tailored solutions. Scheduling meetings and coordinating with the marketing team. Serving as the primary liaison between the sol and clients. Understanding client requirements and translating them into actionable tasks for the Solutions Manager. Providing updates on technical issues, projects, or service requests. Explaining IT products, services, or solutions to clients. Demonstrating and training clients on IT systems or software usage. Building strong, trust-based relationships with clients through consistent support and service. Addressing concerns proactively to maintain satisfaction and loyalty. Preparing performance reports to share insights and recommendations. Partnering with account management teams for tailored solutions. Minimum Qualifications Bachelor's degree in information technology, Computer Science, Business, or a related field (preferred). Understanding of IT systems, software, and technical concepts to address client needs effectively. Strong verbal and written skills for explaining technical solutions in non-technical terms. Ability to understand and prioritize client satisfaction. Efficiently managing timelines and tasks when dealing with client projects. Demonstrates strong analytical and planning capabilities.