Recruiter

18 hours ago
Manila, Metro Manila, Philippines GICF Full-time
Company Description Global Integrated Contact Facilities, Inc. (GICF) is a flexible and competitive IT-BPM company that partners with clients to design customized solutions that support their goals and improve profitability. With more than 1,000 employees, GICF delivers cost-effective, multi-channel contact center and back-office services to domestic and international organizations. The company serves a wide range of industries, including multimedia and entertainment, quick service restaurants, logistics, banking, financial services and insurance, and retail / consumer / e-commerce. As a preferred outsourcing partner, GICF focuses on efficiency, scalability, and high-performance operations. Core capabilities include customer care and retention, sales, back-office processing, and social media management. Role Description This is a full-time, on-site Recruiter role based in Metro Manila. The Recruiter is responsible for managing end-to-end recruitment activities, including role briefing, sourcing, screening, interviewing, and coordinating hiring decisions with hiring managers. Daily tasks include posting job ads, maintaining talent pipelines, conducting phone and in-person interviews, administering assessments, and ensuring a positive candidate experience throughout the process. The role also involves collaborating with operations and HR to forecast hiring needs, track recruitment metrics, and support employer branding initiatives. The Recruiter will maintain accurate records in applicant tracking systems and ensure all recruitment activities comply with company policies and relevant regulations. Qualifications
• Experience in full-cycle recruitment, including job profiling, candidate sourcing, screening, interviewing, and offer coordination.
• Proficiency with recruitment tools and platforms such as job boards, social media, professional networks, and applicant tracking systems.
• Strong communication and interpersonal skills, with the ability to build rapport with candidates and collaborate effectively with hiring managers.
• Ability to assess candidate fit using structured interviews, competency-based questioning, and basic assessment methods.
• Strong organizational and time-management skills, with the ability to handle multiple requisitions and meet hiring timelines.
• Knowledge of HR best practices, basic labor regulations, and ethical recruitment standards.
• Experience recruiting for contact center, back-office, or IT-BPM roles is an advantage.
• Bachelor’s degree in Human Resources, Psychology, Business, or a related field, or equivalent relevant experience.
• Willingness to work on-site in Metro Manila and adapt to shifting schedules as required by business needs.

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