DE033455-Customer Service New Associate

3 days ago

Muntinlupa, Metro Manila, Philippines Accenture in the Philippines Full-time

• ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--
- POSITION TITLE: Customer Service New Associate WORK SETUP: Return to Office OVERALL PURPOSE: Process billing requests, upgrades, account information inquiry, basic troubleshooting, and other pertinent account-specific tasks for customers through inbound calls.

RESPONSIBILITIES:
• Process billing request
• Facilitate upgrades.
• Provide solutions to account information inquiry.
• Conduct basic troubleshooting.
• Process other pertinent account-specific tasks
• Provide excellent customer experience. OTHERS: Project Shift Schedule: Rotation Project Rest Day: Rotation Project/Team

Location:
Muntinlupa Axis One SKILL AND

QUALIFICATIONS:
• Standard Voice Profile
• No experience required