Assistant Hotel and Restaurant Operations Manager

Company Description EcoHotels Inc. is a community-centered hospitality company that integrates people, local culture, and the environment into its operations. Guided by core values of honesty, ownership, teamwork, empowerment, leadership, and service orientation, the Eco Hotel chain in the Philippines focuses on sustainable and inclusive practices. Each property is unique, often upcycling and redesigning local materials and furnishings with the involvement of local artists, employees, and charities. The company prioritizes eco-friendly standards such as minimizing single-use plastics, reducing energy consumption, and promoting recycling and reuse, while sourcing fresh ingredients and materials from nearby markets and livelihood projects. Sustainable farms called “The Greenery” supply organic produce for hotel menus, reinforcing EcoHotels’ commitment to local communities and meaningful, purpose-driven hospitality. Role Description The Assistant Hotel and Restaurant Operations Manager is a full-time, on-site role based in Cavinti. This role supports the overall management of hotel and restaurant operations, ensuring high-quality guest service and adherence to EcoHotels’ sustainability standards. Daily responsibilities include supervising front-of-house and back-of-house teams, coordinating room and restaurant service, monitoring cleanliness and safety, and assisting in scheduling and staffing. The role also involves overseeing inventory and procurement with a focus on local, eco-friendly supplies, supporting menu planning with seasonal and farm-sourced ingredients, and handling guest feedback and issue resolution. The Assistant Manager collaborates closely with the Operations Manager to implement operational procedures, optimize efficiency, and maintain a positive, inclusive workplace culture. Qualifications
• Experience in hotel and restaurant operations, including front office, housekeeping, and food and beverage service.
• Skills in staff supervision, team coordination, and shift scheduling, with the ability to motivate diverse teams.
• Knowledge of sustainable and eco-friendly hospitality practices, including local sourcing and waste reduction.
• Strong customer service, conflict resolution, and communication skills for engaging with guests and colleagues.
• Basic skills in inventory management, cost control, and coordination with suppliers and local producers.
• Ability to work on-site in Cavinti, with flexibility for weekends and holidays as required by operations.
• Prior experience in hotel or restaurant management or a similar supervisory role is preferred.
• Diploma or degree in Hospitality Management, Tourism, Business, or a related field is an advantage.
• Commitment to inclusivity, community engagement, and EcoHotels’ core values of sustainability and service.