B2B Outbound Sales | Makati
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Location:
Salcedo, Makati City Work Set-up: Onsite Start Date: ASAP ____________________________________________________________________________________________________ We are seeking a motivated, detail-oriented candidate with Outbound Sales experience. The opportunity we have is an entry-level Account Manager position that will focus on managing, renewing, retaining, and providing customer success services (CSS) for existing clients in the B2B division. In this role, you will play a critical part in maintaining and expanding customer relationships while ensuring long-term partnership success.
KEY RESPONSIBILITIES
• Renewals & Retention: Manage and execute timely renewal processes for existing accounts.
• Customer Success Services (CSS): Partner with clients to understand their needs and deliver experience-enhancing solutions.
• Account Management: Build and maintain strong, long-lasting relationships with medium enterprise clients.
• Sales Strategies: Develop strategic plans to hit sales targets and expand the customer base within existing accounts.
• Cross-Functional Collaboration: Coordinate with sales, product, and customer success teams for seamless service delivery.
• Reporting & Analysis: Track renewal performance metrics, identify trends, and make data-driven decisions.
REQUIREMENTS:
• Minimum of 1 year of outbound sales experience in a BPO/Offshore setting.
• Excellent communication and negotiation skills.
• Business-tot Business B2B experience is preferred only.
• Having experience in B2B Post-Sales (Retention, Renewals, Customer Success, Account Management) experience preferred only.
• High school graduate (Bachelor's degree is not required).
• Willing to work night shifts and amenable to work in Makati.
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