Front Desk Receptionist
3 weeks ago
Taguig, Metro Manila, Philippines
Belo Medical Group, Inc.
Full-time
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Free with email or Google
We are looking for a customer-focused, and organized Front Desk Receptionist (Patient Care Specialist) to join our growing clinic team. In this role, you will be the first point of contact for our patients, ensuring they receive exceptional service from the moment they enter the clinic until the completion of their visit. If you enjoy helping people, thrive in a fast-paced environment, and have excellent communication skills, we'd love to hear from you.
Job Responsibilities
Welcome and assist patients and clients
Answer phone calls and respond to inquiries about clinic services
Schedule, confirm, and manage patient appointments using the clinic's system
Coordinate patient schedules with doctors and clinic staff
Prepare, organize, and maintain patient records and charts
Handle patient concerns and escalate issues when necessary
Keep the reception and waiting areas clean and organized
Support clinic promotions, meetings, trainings, and other administrative tasks
Perform other duties assigned by management
Qualifications
Bachelor's Degree in Hospitality or Any Related Field
With at least 2 to 3 years work experience in customer service, preferably in hospitality, hotel, healthcare or aesthetic clinic
Customer service experience is an advantage
Excellent communication and interpersonal skills
Organized, detail-oriented, and able to multitask
Willing to work in a fast-paced clinic environment
Willing to be assigned in BGC, Taguig City