Store Supervisor
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• Meet and exceed the company’s sales goals and service standards on a consistent basis.
• Create additional sales opportunities by promoting and suggesting other appropriate items.
• Attend and participate in store meetings, company training sessions as required furthering the development of skills to meet the company’s objectives.
• Adhere to policies/standards to achieve the sales targets. Customer Engagement
• Ensure high levels of customers’ satisfaction through excellent service.
• Spend most of his/her time on the selling floor meeting customers and assisting and managing staff. Store Operations
• Consistently follow and abide by the company’s established registers and cash handling policies and procedures.
• Actively participate and support the company’s safety and security standards at all times.
• Assist in meeting the company’s brand image and housekeeping standards.
• Ensure promotions are accurate and in tune with company’s standards.
• Assist in the implementation of safety measures in consonance with corporate security standards for the safety and security of merchandise, customers and employees. Merchandise and Stock Management
• Support and participate in the inventory management functions to include: receiving procedures, transfers, pricing procedures, product counts and physical inventories as required.
• Maintain inventory and ensure items are in stock.
• Assist Store Manager in coordinating with the Warehouse Supervisor to ensure that warehousing activities are conducted in line with standard procedures and facilitated based on selling requirements. People Management
• Organize and distribute staff schedules.
• Help, drive, motivate, and encourage retail sales staff to achieve sales targets.
• Ensure that subordinates comply with company policies including but not limited to work uniform and grooming. Qualifications
• Associate / Bachelor's Degree Holder
• With at least 2 years of supervisory experience in related field (Store Operations, Inventory Management, Customer Management, Sales Management)
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