Care Excellence
5 days ago
Manila, Metro Manila, Philippines
Intellect
Full-time
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Intellect is seeking an Operations & Excellence Associate to support high-quality mental health care experiences across our user and provider ecosystem. The role sits at the intersection of operations, service excellence, and care navigation, requiring strong organisation, empathy, and reliability across email, chat, and calls.
You will ensure smooth day-to-day operations, timely support resolution, provider coordination, and ongoing service quality while contributing to operational