Csr Role Tech/Retail/Healthcare/Telco/Food Delivery Account
4 days ago
Manila, Metro Manila, Philippines
Metacom Careers
Full-time
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CSR ROLE Tech/Retail/Healthcare/Telco/Food Delivery Account
Employee Recognition and Rewards
Performance Bonus, Incentives
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Description
Provide excellent customer service across multiple platforms, including phone, email, and chat.
Assist customers with inquiries and problem resolution related to tech, retail, healthcare, telco, and food delivery services.
Maintain a positive and professional demeanor while interacting with customers.
Collect and analyze customer feedback to improve service delivery.
Collaborate with team members to enhance overall customer experience.
Requirements
Educational
Qualifications:
High School Diploma or equivalent required. Experience Level 0-2 years of customer service experience preferred. Skills And Competencies Excellent communication and interpersonal skills. Qualities And Traits Positive attitude, patience, and empathy towards customers. Responsibilities And Duties Ability to work in a fast-paced environment while maintaining attention to detail. Working Conditions May require working evenings, weekends, and holidays based on business needs. Tips Some of our features may not work properly on your device.
Qualifications:
High School Diploma or equivalent required. Experience Level 0-2 years of customer service experience preferred. Skills And Competencies Excellent communication and interpersonal skills. Qualities And Traits Positive attitude, patience, and empathy towards customers. Responsibilities And Duties Ability to work in a fast-paced environment while maintaining attention to detail. Working Conditions May require working evenings, weekends, and holidays based on business needs. Tips Some of our features may not work properly on your device.