Search Analyst

1 day ago
Caloocan City, National Capital District, Philippines TELUS Digital Full-time
Company Description TELUS Digital is a premier global technology services provider supporting many of the world’s leading brands. The organization designs and operates AI-powered customer experiences across web, mobile, conversational AI, and human-assisted channels. It supplies data throughout the AI lifecycle, training frontier models and building, running, and securing AI solutions at scale for enterprises and for internal use. Guided by Humanity-in-the-Loop principles, TELUS Digital emphasizes responsible, human-centered AI. More than 80,000 team members deliver services to over 600 clients in more than 35 countries, offering opportunities to work in a diverse, international environment. Role Description This on-site Media Search Analyst role is based in Caloocan City. The Media Search Analyst reviews and evaluates online search results, ads, and digital content to assess relevance, quality, and adherence to guidelines. The role involves analyzing trends in media and search behavior, providing feedback to improve algorithms, and documenting findings in clear reports. The analyst collaborates with internal teams to refine evaluation criteria and ensure consistent application of standards. This position also requires staying current on online media platforms, search engines, and emerging digital content formats. Qualifications
• Strong analytical and critical-thinking skills, with the ability to interpret data and evaluate online search results and media content accurately.
• Excellent written and verbal communication skills for documenting assessments, preparing reports, and collaborating with cross-functional teams.
• High attention to detail and accuracy when reviewing content and applying evaluation guidelines.
• Comfort working with web-based tools, search engines, and productivity applications; ability to learn new platforms quickly.
• Demonstrated ability to work on-site in Caloocan City, manage time effectively, and maintain performance in a structured environment.
• Familiarity with digital media, online advertising, and social platforms is beneficial.
• Prior experience in content review, quality assurance, data annotation, or a related digital role is an advantage.
• Post-secondary education in a relevant field (e.g., Communications, Media Studies, Information Technology, or similar) is preferred but not mandatory.

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