Client Service Officer
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About Us
SimplyNature International is a leading provider of healthcare solutions committed to improving the well-being of our community. We are expanding our team and are looking for compassionate and competent individuals to join us as Client Service Officers.
Job Description
A Client Service Officer is an Entry-Level Position. You will play a vital role in delivering exceptional customer support to our clients. This is a hybrid contractual position where you can work in the heart of BGC and at the comfort of your home.
Responsibilities:
• Drive Sales Conversion: Actively manage and convert inquiries from Facebook, Instagram, and YouTube into confirmed sales for SimplyNature PPARs products.
• Maximize Engagement: Conduct aggressive inbound and outbound calling strategies to ensure rapid response times and close deals effectively.
• Client Retention: Build strong relationships with existing clients through strategic engagement to secure repeat purchases and long-term loyalty.
• Live Hosting: confidentially host live-selling sessions for online shops and present during Online/Onsite Webinars to drive brand awareness and sales.
• Consultative Selling: Provide compassionate, accurate, and persuasive assistance to clients regarding healthcare services and product administration.
• Operational Excellence: Coordinate seamlessly with the Logistics Department to ensure timely delivery of client orders.
• Reporting: Update the daily tracker with precision and report productivity and sales figures to management.
• Problem Solving: Escalate and resolve urgent client matters immediately to maintain high customer satisfaction.
Requirements:
•
Education:
Open to High School Graduates, Undergraduates, or Vocational Grads. (College Degree is a plus, but NOT required).
•
Experience:
Must have proven experience in Sales (Inbound/Outbound) or Customer Service with a track record of hitting targets.
• Sales Mindset: A true go-getter who is money-motivated, results-oriented, and eager to maximize earnings through incentives/commissions.
• Communication: Exceptional verbal and written communication skills. Must be articulate and persuasive.
• Hosting
Skills:
"Camera-ready" confidence with the ability to host energetic live streams and webinars.
• Tech Savvy: Fast typer and proficient with MS Excel or Google Sheets. Familiarity with CRM software is a definite plus.
• Traits: Self-motivated, resilient (can handle rejection), and thrives in a fast-paced, high-pressure environment.
• Background: Familiarity with medical terminology or healthcare processes is an advantage, but willingness to learn is key.
• Availability: Amenable to work in a shifting schedule (including weekends) and must be punctual.
•
Location:
Preferably resides near BGC, Taguig or willing to work on-site daily.
Benefits:
• Competitive Base Salary
• Lucrative Sales Incentives & Commission Structure (Unlimited earning potential based on performance)
• Ongoing sales training and professional development opportunities
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