CARE - Communications Trainer (MOA Pasay) | Onsite
3 days ago
City of Cebu, Cebu, Philippines
Tasq Staffing Solutions, Inc.
Full-time
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Work Setup:
• Onsite (MOA Pasay)
• Onsite (Alabang)
• Onsite (Cebu) Educational Attainment:
• At least 2 years in college (No back subjects). Qualification:
• Minimum 2 years of overall BPO experience and at least 1 year of experience as an SME, QA, or Trainer.
Responsibilities:
• Craft and execute annual business strategies for the CARE Team that align with the overarching goals of the unit.
• Lead the design, development, and rollout of a robust CARE Team framework and associated processes and tools that proactively meet the language, cultural, industry, and transaction management needs of Operations.
• Effectively convey the mission and activities of the CARE Team to both Clients and Operations/Support Groups.
• Onsite (MOA Pasay)
• Onsite (Alabang)
• Onsite (Cebu) Educational Attainment:
• At least 2 years in college (No back subjects). Qualification:
• Minimum 2 years of overall BPO experience and at least 1 year of experience as an SME, QA, or Trainer.
Responsibilities:
• Craft and execute annual business strategies for the CARE Team that align with the overarching goals of the unit.
• Lead the design, development, and rollout of a robust CARE Team framework and associated processes and tools that proactively meet the language, cultural, industry, and transaction management needs of Operations.
• Effectively convey the mission and activities of the CARE Team to both Clients and Operations/Support Groups.