Dealer, Table Games
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• Deal assigned games in accordance with standard operating rules and procedures.
• Demonstrate competence in chip work, float management, card placement, accurate payout, and other required skills.
• Pay winning and collect losing wagers in a correct and smooth flow of the game, including cash buy-ins, chip buy-ins, and color changes.
• Report any suspicious activity to protect the integrity of the games.
• Report disputes and complaints arising from the table.
• Assist the Pit Supervisor in monitoring patron gaming activities.
• Provide exceptional customer service to patrons, maintain patron identity, and gaming history confidential.
• Interact with patrons in a professional and articulate manner using English language.
• Offer patrons all the available proposition and side bets on the table and provide information about game rules to promote the game to patrons.
• Handle patron concerns quickly and efficiently within the scope of authority.
• Invite patrons to register for card membership and assist with any related queries.
• Perform manual shuffles or facilitate machine shuffles of cards as applicable.
• Comply with the varying and existing dealing procedures of games if assigned to Solaire Online tables.
• Read, verify, and sign appropriate documents as necessary.
• Adhere to regulatory, departmental, and company policies, as well as attendance and punctuality guidelines of the job.
• Ensure compliance with company grooming standards.
• Ensure personal safety and the safety of co-workers and patrons around them. Requirements
• Minimum height of 5'4"
• Strong customer service orientation with the ability to build rapport with guests and customers.
• Possesses a positive attitude, professionalism, and a high level of integrity.
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