Analyst, GWAM Operational Resilience
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CLIENT PROFILE: A global financial services leader driving innovation, integrity, and resilience across insurance, wealth, and asset management.
Work Location: Diliman, Quezon City
Work Setup: Hybrid(3 days onside, 2 days WFH)
Work Schedule: Mid Shift
Join a high-performing Governance, Risk & Compliance team as an Analyst – Operational Resilience. In this role, you’ll help strengthen business continuity and resilience strategies across a leading global business. You’ll play a key part in safeguarding essential operations, ensuring preparedness for disruptions, and maintaining stakeholder and regulatory confidence.
Key Responsibilities
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Support the development and execution of Business Continuity Management (BCM) and Operational Resilience strategies to meet enterprise and regulatory requirements.
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Conduct continuous reviews of BCM and resilience plans using metrics, insights, and lessons learned to drive ongoing improvement.
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Collaborate with cross-functional teams to identify, assess, and mitigate operational vulnerabilities.
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Support the governance framework for operational resilience, including documentation, reporting, and oversight deliverables.
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Monitor internal and external factors to update the inventory of critical operations and associated dependencies.
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Participate in detailed critical operations analysis — defining scope, mapping end-to-end processes, identifying material points of failure, and supporting remediation and testing.
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Partner with operational owners and resilience programs (e.g., Third-Party Risk, Disaster Recovery) to ensure alignment and execution of action plans.
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Assist in tracking and reporting KPIs/KRIs that measure operational resilience posture and progress.
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Maintain and enhance Business Continuity Plans (BCPs) for both critical and non-critical processes, ensuring alignment with resilience objectives.
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Facilitate and coordinate testing and simulation exercises to validate BCP effectiveness and readiness.
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Support validation and exit planning for critical third-party relationships and test exit plan feasibility through scenario exercises.
What You’ll Bring
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3+ years’ experience in Business Continuity Management, Operational Resilience, or Risk Management in a global or complex environment.
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Strong experience in risk and control assessments, process mapping, and scenario/simulation testing.
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Bachelor’s degree in Business Administration, Operations, Strategy, or a related discipline.
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Excellent stakeholder engagement and communication skills, with the ability to work across functions and levels.
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Proven ability to manage multiple priorities, adhere to timelines, and report outcomes effectively.
Preferred Qualifications
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Experience in Wealth and Asset Management or Financial Services.
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Familiarity with Archer, Info RM, Fusion, or other compliance and resilience tools.
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Knowledge of financial services regulatory expectations related to operational resilience.
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Experience working on cross-functional, high-impact programs with regulatory deliverables.
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