Housekeeping Associate

PRIMARY OBJECTIVE OF THE POSITION:

• We are seeking a detail-oriented and experienced Housekeeping Associate / Team Leader to oversee daily housekeeping operations, ensure high standards of cleanliness, and manage a team of housekeeping staff. The ideal candidate will have strong leadership skills, a commitment to excellence, and the ability to maintain a clean, safe, and welcoming environment for guests or residents.

KEY RESPONSIBILITIES:

• Supervises and coordinates the activities of the housekeeping team, including room and public attendants
• Inspects rooms, public areas, and facilities to ensure cleanliness and adherence to the Hotel's standards
• Trains new team members and provides refresher to existing attendants on cleaning procedures, safety protocols, and company policies
• Maintains inventory of cleaning supplies and equipment
• Schedules staff shifts and assign duties to ensure efficient coverage
• Addresses guest or resident complaints and resolve issues promptly
• Prepares reports on housekeeping performance and occupancy status

REQUIREMENTS:

• Bachelor's degree holder
• Proven experience in housekeeping operations, preferably in a supervisory role
• Experience in hotel, or resort housekeeping and knowledge of housekeeping software or property management systems are advantage
• Strong organizational and time-management skills
• Excellent communication and interpersonal abilities
• Ability to lead and motivate a team
• Familiarity with cleaning chemicals and supplies
• Basic computer skills for scheduling and reporting