Call Center Agent

6 days ago
Batangas City, Batangas, Philippines ConnectUs Marketing Solutions Full-time ₱15,500 - ₱25,000 Temporary
Be part of a passionate team and create opportunities

CALL CENTER AGENT (ON-SITE or HYBRID)

Job Description:
  • Outbound calls for surveys, lead generation, event invitation and/or sales.
  • Inbound calls to resolve customer queries or close lead/sales.
  • Data entry to update customer relationship management (CRM) software.
  • Respond to emails.
  • Create reports using Microsoft Office and Google Drive.
  • Meet service level agreements set forth.
  • Perform other duties as assigned.

Qualifications:
  • Must be willing to work on-site: Batangas City.
  • Excellent English communication skills.
  • Typing Speed: at least 40WPM.
  • Ability to work under pressure.
  • Ability to multitask, prioritize and manage time efficiently.
  • Customer orientation and ability to adapt and respond to different types of personalities.
  • Intelligent.
  • No BPO experience required; fresh graduates are welcome to apply.

So, why join us?
  • Full Time and Long Term Employment.
  • Basic Salary + Government mandated benefits, Health benefits, leaves, bonuses, and other incentives.
  • Salary will be based on: Skills, Attitude, Performance, Attendance.
  • Opportunity for regularization and promotion.
  • US and Canadian clients.
  • Shift: Graveyard Monday to Friday, and Saturday as needed.
  • Scholarship program duration: 8 to 10 days.

Salary Package Structure:
  • Guaranteed monthly base pay: ₱15,500–₱18,000
  • Performance-based incentives: up to ₱7,000/month

WE LOOK FORWARD TO MEETING YOU

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