Configuration Analyst
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
Key Responsibilities:
• Regularly demonstrates the ability to share best practices to facilitate growth across the team.
• Has a expert knowledge of configuration, payroll and EDI. The associate can complete daily research and resolution in these areas independently.
• Demonstrates the ability to complete research and resolution across multiple departments, within team standards, with little management level escalations needed.
• Demonstrates extensive knowledge of business standards.
• Demonstrates communication knowledge and possesses appropriate soft skills for ongoing relationship management. Also, possesses the ability to deliver difficult messages and translate technical explanations into client facing messaging.
• Serves as an escalation point, both internally and externally. Can manage and drive issue resolution with little influence from leadership
Level Summary:
• Experienced professional performing self-directed work.
• Demonstrates sound judgment when working independently, obtaining solutions, and taking action on improvements.
• Able to convey information with leadership in a professional manner.
Education, Experience & Certifications:
• B.S. or B.A. required.
• 2+ years' experience in data analysis, account management, or technical customer support-related roles.
• Industry knowledge and experience is a plus: Insurance, Benefits Administration, SaaS, and Healthcare.
• Proficient in Microsoft Excel, HTML, basic SQL, or report creation experience desired.
Key Differentiators:
• Can complete responsibilities with minimal oversight.
• Very comfortable completing basic tasks however may seek guidance on more difficult situations.
-
Configuration Analyst
11 hours ago
quezon city, metro manila, Philippines Sinch Full-timeSinch, the Customer Communications Cloud, powers meaningful conversations at scale across messaging, voice, and email to help businesses deliver unified, personalized experiences that truly revolve around their customers — no matter the channels they use. Over 150,000 businesses, including 8 of the 10 largest tech companies in the world, rely on us for...
-
SOC Analyst
2 days ago
Quezon City, Metro Manila, Philippines RFA Full-timeCertification requirements = Microsoft Certified: Security Operations Analyst Associate SC200 Working shift - 9:30AM - 6:30PM PHT - Mon-Fri As a member of the RFA Security Operations Center, a SOC Analyst monitors and analyzes the output from various security monitoring and scanning tools to detect malicious or anomalous activity on behalf of RFA clients....
-
Salesforce Business Analyst
2 days ago
Quezon City, Metro Manila, Philippines Manulife Full-timeDescription The Global Retail Distribution Enablement function supports the successful delivery, adoption, and continuous improvement of initiatives across the Selling Tools portfolio. The team works with Sales Leadership, Technology, CRM and Platforms, Learning and Development, Marketing, Business Intelligence, and other stakeholders to coordinate portfolio...
-
Senior Tax Analyst
23 hours ago
Quezon City, Metro Manila, Philippines Sourcefit Remote Full-timePosition Summary The Senior Tax Analyst is responsible for indirect tax compliance and tax operational support for an assigned portfolio of managed and franchised hotels. This role serves as the primary tax contact for designated properties and supports sales and use tax, occupancy tax, tax rate management, POS/PMS tax configuration, registrations,...
-
Document Analyst
11 hours ago
quezon city, metro manila, Philippines Questronix Corporation Full-timeResponsibilities Ensure complete, accurate, and usable documentation required for a fully functional in-house service. Collect all existing vendor documentation (runbooks, diagrams, inventories). Validate completeness and accuracy of documents against real systems. Create standardized templates (SOPs, work instructions, support guides). Document new...
-
IT Solutions Analyst
15 hours ago
quezon city, metro manila, Philippines MicroSourcing International Full-timeJob Description: Discover your 100% YOU with MicroSourcing! Position: IT Solutions Analyst Work setup & shift: Work From Home | Shifting Why join MicroSourcing? Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance...
-
Information Security Analyst
11 hours ago
quezon city, metro manila, Philippines Atlas Technica Full-timeTitle: Information Security AnalystReports to: Chief Information Security OfficerDepartment: Information SecurityLocation: Manila, Philippines – RemoteTerm: Full-time | Shift is 8 PM to 5 AM local PH Time About Atlas Technica Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge...
-
Business Analyst
11 hours ago
quezon city, metro manila, Philippines The Golden Legacy Financing Corporation Full-timeDrive Innovation. Design Solutions. Deliver Impact. We are looking for a strategic, analytical, and results-driven Business Analyst to join our growing team! If you have a strong background in process analysis, system design, and project delivery especially within the banking or financial services sector we want to hear from you. What You’ll Do Lead...
-
System Analyst
11 hours ago
quezon city, metro manila, Philippines VA Claims Insider, LLC Full-timeSYSTEM ANALYST Benefits Command, LLC Compensation: US $1,200/month paid bi-weeklyEngagement Type: Full-Time Independent ContractorContracting Entity: Benefits Command, LLCClient Supported: VA Claims Insider, LLC (VACI) Location: Remote - Philippines Position Overview Benefits Command, LLC is seeking a full-time System Analyst to provide technology and...
-
Salesforce Enablement
11 hours ago
quezon city, metro manila, Philippines Manulife Full-timeManulife is seeking a Salesforce Business Analyst to bridge admin capabilities with business analysis, supporting requirements, design, and governance. The role involves coordinating portfolio delivery, change readiness, and adoption reporting, with day-one readiness for Salesforce architecture and configuration. The candidate will work in a hybrid setup (3...
