Accounts Receivable Associate

Discover your 100% YOU with MicroSourcing

Position: Accounts Receivable & Collections Specialist
Location: Eastwood, Libis, Quezon City
Work setup & shift: Hybrid, Night shift

Why join MicroSourcing? You'll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
  
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
  
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
  
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  

Your Role:

As an Accounts Receivable & Collections Specialist, you will support daily financial operations for a US-based manufacturing client, focusing primarily on customer billing, cash applications, and proactive collections management. In this key position, you will maintain positive customer relationships while ensuring delinquent balances are addressed, payments are processed on time, and key cash flow forecasts are reliably supported.
Specifically, you will:

• Conduct regular outbound phone calls and written communications with US customers to follow up on past-due accounts and delinquent balances.
  
• Generate and issue customer invoices accurately and promptly to facilitate timely payment collection.
  
• Compute credit terms, applicable discounts, shipment charges, and rates for goods and services to ensure precise billing documentation.
  
• Negotiate and arrange structured repayment schedules with past-due customers, escalating complex disputes or severely delinquent accounts to executive finance leadership.
  
• Resolve customer account inquiries and billing issues professionally and efficiently to preserve long-term client satisfaction.
  
• Apply cash receipts and accurately record payment deposits within the ERP system.
  
• Prepare recurring weekly deliverables to support cash forecasting and assist in developing operational KPI reporting.
  
• Maintain accurate account documentation, records, and correspondence files, performing general administrative functions as needed.
  

What You Need:

Non-negotiables

• Minimum of 3 years of direct experience in accounts receivable, billing, or collections management.
  
• Associate's or Bachelor's degree in Accounting, Finance, or a related field (or equivalent professional experience).
  
• Exceptional spoken and written English communication skills, with extensive experience handling direct telephone calls with US-based clients.
  
• High degree of persistence, tact, and professionalism when conducting collections activities and negotiating repayment schedules.
  
• Strong proficiency in Microsoft Excel and experience operating within modern accounting or ERP software environments.
  
• Excellent analytical capabilities, acute attention to detail, and strong organizational skills for working self-directed in a remote setup.
  

Preferred skills/expertise

• Prior experience in accounts receivable and collections within a manufacturing environment.
  
• Hands-on familiarity or direct experience with IQMS / DELMIAWorks ERP software.
  

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%
For more information, visit https://www.microsourcing.com/
*Terms & conditions apply