CDD Team Lead

, PhilippinesJob Family Group:ComplianceWorker Type:RegularPosting Start Date:November 12, 2025Business unit:Trading and SupplyExperience Level: Experienced ProfessionalsJob Description: What's the role?Reporting to the Manager CDD for Trading and Supply, the Team Lead CDD manages the global Counterparty Due Diligence (CDD) team within the global Financial Crime team.The global Financial Crime team has responsibility for:• Counterparty Due Diligence (CDD) as part of initial counterparty onboarding;• Acting as Financial Crime, Trade Controls and Sanctions Subject Matter Experts (SMEs), where queries from the T&S business are escalated by the Compliance Advisory Teams.What you'll be doingThe Team Lead CDD has responsibility for:• Managing approximately 6 CDD Analysts globally who research the required information on counterparties to perform a risk assessment and make a recommendation on their suitability to continue to do business with Shell Trading & Supply.• Assisting the Manager CDD to drive performance of the CDD team in line with productivity and quality targets;• Building the capability of CDD team.The Team Lead CDD will be expected to:• Ensure that reviews are completed in accordance with the T&S Financial Crime Policy and associated standards and within agreed timeframes;• Act as an SME to assist and advise the CDD analysts, and other business/LOD1 stakeholders;• Approve risk assessments based on the risk profile counterparties based on MOA• Assess and approve exceptions and deviations from the T&S CDD Standards and procedures under delegated authority;• Promote the understanding and knowledge of CDD requirements to the business.• Keep up to date with the changes in the industry that could impact Shell Trading & Supply's Financial Crime Policy and Operational Manuals.• Provide support to projects as required, including managing and undertaking routine and ad hoc due diligence checks in response to financial crime related events, issues or queries from the business and management.• Manage, develop and mentor the global CDD team.• Work with peers to support and develop a global FC Team, including sharing learnings and best practice.• Drive continuous improvement within the CDD Team, including embedding new ways of working, process re-engineering and improved cross-team communication.• Support due diligence analysts within the team and deputise for Manager CDD;• Prioritise workload with shifting demands and priorities in a fast-paced commercial environment;• Work to tight deadlines and often under pressure;• Be an active and effective member of the Financial Crime team.Dimensions:• Expected to directly manage approximately 6 FTE globally.• Approval of counterparty due diligence files per MOAWhat you bring• Minimum of 7 years experience in AML/Financial Crime Compliance is preferred.• Previous experience in managing KYC/CDD teams is essential.• Solid academic background; educated to degree level or equivalent with Diploma/Certificate in AML or Financial Crime desirable.• Working knowledge of global financial crime regulation and legal requirements.• Ability to apply risk-based analysis to questions relating to Financial Crime, especially in the CDD area.• Knowledge of the global Energy markets (Gas, Power, Carbon and Oil) and financial markets is desirable.• Demonstrated ability to motivate, develop and drive performance and encourage positive team dynamics.• Robust written and verbal communication skills with the ability to influence at all levels of an organisation, both internally and externally, and engage with a wide range of stakeholders.• Effective communication skills, as well as robust analytical skills, especially the ability to identify cause-effect relationships, patterns, implications of data, and be able to integrate pieces into a meaningful conclusion.• Compliance is a foundation of the way in which T&S does business and therefore integrity is one of the fundamental values that we are seeking as part of the Financial Crime Team. We believe integrity is the hallmark of a person who demonstrates sound moral and ethical principles during their work. Integrity is the foundation on which co-workers build relationships, trust, and effective interpersonal relationships. It is essential that the successful candidate will be able to give clear examples of integrity as one of their core values.-What we offer An innovative place to work There's never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change. Our business has been built on a foundation of innovative technology and skilled employees. By providing energy to sustain people's lives for more than a hundred years, Shell has become one of the world's leading companies. Join us and you'll be adding your talent and imagination to a business with the ambition to shape the future. At Shell, everyone does their part. An inclusive place to work Shell is working to become one of the most diverse, equitable, and inclusive organizations in the world. We are taking steps to create an environment where everyone - from our employees, to our customers, partners, and suppliers - feels valued, respected, and has a strong sense of belonging. To achieve this, we must ensure all people are treated fairly, irrespective of their race, color, religion, age, gender, sexual orientation, gender identity, marital status, disability, ethnic origin, nationality, or other status. To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment - one where you can express your ideas, extend your skills, and reach your potential. We're closing the gender gap - whether that's through action on equal pay or by enabling more women to reach senior roles in engineering and technology. We're striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity. We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application. A rewarding place to work Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice. We're huge advocates for career development. We'll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible. Company DescriptionShell Business Operations (SBO) Manila forms the operational backbone of business processes that help deliver Shell's business solutions across the globe. We are focused on driving excellent corporate performance in Finance, Human Resources, Customer Service, Order-to-Delivery, and Contracting and Procurement. Diversity is key at SBO Manila, and our employees reflect the innovation that stems from a diverse workforce. By joining the company, you will benefit from an industry-leading development program that will see you tap into a pool of expert knowledge that will help propel your career.DISCLAIMER:Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.