Maximo Jr. Functional Consultant
4 days ago
Job Title: Junior Maximo Functional Consultant
Department: IT / Asset Management
Reports To: Service Delivery Manager
Job Type: Full-Time
Location: Alabang Business Tower, Muntinlupa City
Job Summary:
We are looking for a highly motivated Junior Maximo Functional Consultant to support our enterprise asset management initiatives. This role involves validating user-reported issues, recommending system and process best practices, leading ticket/request discussions, and conducting system testing. The ideal candidate is detail-oriented, organized, and eager to develop their functional and technical knowledge of IBM Maximo.
Key Responsibilities:
Recommend Best Practices / System Approach:
- Propose improvements based on IBM Maximo standards and industry best practices.
- Support process optimization through proper system configuration and usage guidance.
Validate Ticket Concerns:
- Review and analyze tickets submitted by users.
- Confirm accuracy of issue descriptions and ensure proper documentation.
- Collaborate with users to reproduce and define problems.
Lead Ticket/Request Discussions:
- Facilitate conversations with users to understand requirements and provide functional insights.
- Coordinate with technical teams to address issues and enhancements.
- Ensure timely resolution and clear communication with stakeholders.
Perform Testing:
- Execute functional and regression testing for changes, fixes, and enhancements.
- Document test scenarios, results, and support User Acceptance Testing (UAT).
- Report issues and ensure fixes meet business requirements.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
- 1–2 years of experience in IT support or functional consulting (Maximo experience is a plus).
- Understanding of IBM Maximo modules (Assets, Work Orders, Procurement, Inventory, etc.) is preferred.
- Strong communication, documentation, and analytical skills.
- Familiarity with IT support tools and ticketing systems (e.g., ServiceNow, Jira).
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