Medical Claims Specialist

11 hours ago


Pasig, National Capital Region, Philippines Risewave Consulting, Inc. Full time

Job description:

The ideal candidate will have a basic understanding of healthcare claims and reimbursement processes, strong communication skills, and the ability to remain composed during challenging interactions. If you're passionate about helping others and thrive in a fast-paced call center environment, we'd love to hear from you.

Duties and Responsibilities

  • Respond to patient inquiries, requests, and disputes over the phone by clarifying, researching, locating, and providing accurate information.
  • Demonstrate basic working knowledge of healthcare claims processing
  • Understand fundamental concepts in healthcare reimbursement methodologies and the revenue cycle.
  • Analyze, identify, and resolve issues on patient accounts with accuracy and professionalism.
  • Interact cooperatively and courteously with patients, visitors, co-workers, management, and clients.
  • Adhere to all policies and procedures established for the client and team.
  • Meet and maintain daily productivity standards as outlined in departmental policies.
  • Meet and maintain quality standards in accordance with departmental expectations.
  • Maintain confidentiality at all times and comply with HIPAA and PHI guidelines.
  • Remain composed and professional when handling difficult or escalated customer calls.
  • Perform all tasks related to the Call Center Department's areas of responsibility.
  • Carry out other related duties and special projects as assigned.

Qualifications

  • At least 1 year of experience in Customer Service handling Healthcare or medical claims/billing and account receivable
  • Ability to work independently and collaboratively in a team environment
  • Proficiency in Microsoft Office applications
  • Strong verbal communication skills
  • Strong organizational and time management abilities
  • English-speaking proficiency required
  • Ability to remain calm and professional when handling difficult customer calls

Work Setup: 100% onsite

Work location: Ortigas Pasig City

Work Schedule: Night shift



  • Pasig, National Capital Region, Philippines John Clements Consultants, Inc. Full time

    Job PurposeFollow-up with payers to ensure timely resolution of all outstanding claims, via phone, emails, fax or websites.Meets and maintains daily productivity/quality standards established in departmental policies.Uses the workflow system, client host system and other tools available to them to collect payments and resolve accounts.Adheres to the policies...


  • Pasig, National Capital Region, Philippines Connext Full time

    Connext Global Solutionsis a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.We are currently looking for a MedicaClaims Resolution Specialistwho will be working with Connext's...


  • Pasig, National Capital Region, Philippines Health Business Solutions Full time

    Key ResponsibilitiesReview denied medical claims to determine reasons for denial (coding errors, missing information, medical necessity, eligibility, etc.).Collect, organize, and verify supporting documentation needed for appeals or audits.Prepare and submit claim audit packets for internal review or external payor reconsideration.Collaborate with clinical...


  • Pasig, National Capital Region, Philippines Comrise Full time

    We are looking for a Medical Claims Analyst – AR to join our team. This role involves handling U.S. healthcare provider billing, managing accounts receivable collections, and completing various claims-related tasks. The ideal candidate has strong analytical skills, solid knowledge of medical billing processes, and excellent communication abilities. You...


  • Pasig, National Capital Region, Philippines Private Advertiser Full time

    Location: Pasig CitySet up: On-siteSalary: 25, , k SOB Qualifications:1 year US Healthcare Provider experienceAR collections experienceFamiliar with Coinsurance, Copay, and DeductiblesKnowledge about EOB - Explanation of BenefitsFamiliar with Medical Claim Forms - CMS-1500 & UB-04


  • Pasig, National Capital Region, Philippines MED-METRIX INTERNATIONAL PH-I, INC. Full time

    Join our dynamic team and make a meaningful impact in the healthcare industry. As a Medical Claims Analyst, you'll play a pivotal role in ensuring accurate claims processing while advancing your career in a supportive and innovative environment. Enjoy competitive benefits upon hire, ongoing professional development, and the satisfaction of helping others...


  • Pasig, National Capital Region, Philippines Tenet Global Business Center, Inc. Full time

    JOB SUMMARYResponsible for the accurate and timely review of complex claims in accordance with applicable contracts, state and federal regulations, health plan requirements, policies and procedures, and generally accepted business practices.ESSENTIAL DUTIES AND RESPONSIBILITIESInclude the following. Others may be assigned.Analyzes professional and hospital...


  • Pasig, National Capital Region, Philippines Outsource Accelerator Full time

    About the RoleWe are a growing medical billing organization focused on streamlining healthcare revenue cycle management for medical practices. By leveraging modern technology, the team delivers accurate and efficient billing solutions that allow healthcare providers to focus on patient care.Position SummarySeeking a detail-oriented Medical Billing Data Entry...


  • Pasig, National Capital Region, Philippines Eastvantage Full time

    We're Hiring: Medical Billing Coordinator The Billing Specialist is responsible for ensuring the accurate and timely submission of claims to payers, maintaining compliance with industry standards, and ensuring billing accuracy. This role focuses on precise claim preparation, attention to detail, and proper documentation to minimize errors and maximize clean...

  • Medical Liaison

    2 weeks ago


    Pasig, National Capital Region, Philippines Prime Hospital and Medical Center Pasig Full time

    QUALIFICATIONS:Education:Bachelor's Degree in Nursing, Medical Technology, Pharmacy, Healthcare Administration, or related fieldExperience:At least 1–3 years experience in hospital liaison, patient services, or medical coordinationFamiliarity with insurance, HMO, and PhilHealth processes is an advantageSkills & Competencies:Strong communication,...