Call Center Hiring

6 days ago

Minglanilla, Philippines AUXILIA INC Full time ₱20,000 - ₱30,000 per year

About the role

AUXILIA INC' is looking for enthusiastic Call Center Agents to join our growing team in Minglanilla Cebu. As a Call Center Agent, you will be responsible for providing excellent customer service and support to our clients through non-voice communication channels such as email, live chat, and social media. This is a full-time position with competitive pay starting at 10,000 PHP.

What you'll be doing

  • Provide prompt and courteous assistance to customers through various communication channels
  • Respond to customer inquiries, concerns, and complaints in a timely and professional manner
  • Accurately document customer interactions and update customer records as needed
  • Identify and escalate complex issues to the appropriate team or supervisor
  • Actively listen to customers and provide solutions that meet their needs
  • Contribute to the continuous improvement of customer service processes and procedures

What we're looking for

  • Strong communication and interpersonal skills, both written and verbal
  • Excellent problem-solving and critical thinking skills
  • Ability to work in a fast-paced, high-volume environment
  • Customer-focused mindset with a genuine desire to provide exceptional service
  • Proficiency in English, both written and spoken
  • Minimum of 1 year of experience in a customer service or call center role (preferred)

What we offer

At AUXILIA INC', we are committed to providing a supportive and rewarding work environment for our employees. Some of the key benefits we offer include:

  • Competitive salary starting at 10,000 PHP
  • Comprehensive health insurance coverage
  • Opportunities for career advancement and professional development
  • Flexible work schedules and remote work options
  • Employee wellness programs and team-building activities

About us

AUXILIA INC' is a leading provider of customer service and business process outsourcing solutions. With a strong focus on delivering exceptional service, we partner with clients across various industries to help them achieve their business goals. Our team of dedicated professionals is driven by a passion for innovation and a commitment to excellence.

If you're ready to join a dynamic and growing organization, apply now and become part of the AUXILIA INC' family.