Business Operations Analyst

3 days ago

Lipa A, Philippines Conduent Full time ₱336,000 - ₱420,000 per year

Key Responsibilities:

  • Develop, maintain, and distribute recurring and ad hoc operational reports and dashboards.
  • Analyze data from multiple sources to identify trends, variances, and opportunities for process or performance improvements.
  • Support business teams by providing accurate, timely, and meaningful reporting on key metrics and KPIs.
  • Collaborate with cross-functional teams to define reporting needs and improve data accuracy and availability.
  • Assist in automating data collection and reporting processes to improve efficiency.
  • Create documentation and standard operating procedures for reporting processes.
  • Conduct quality assurance checks on data and reports to ensure accuracy and completeness.
  • Provide insights and recommendations based on data analysis to support business planning and decision-making.

Qualifications:

  • Minimum of 2 years of experience in business analysis, operations, or data reporting.
  • Strong proficiency in Microsoft office tools (inclusive of PPT, pivot tables, excel formulas, charts); Power BI, Tableau, or other BI tools is a plus.
  • Basic understanding of SQL or database querying is desirable.
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
  • High attention to detail with a commitment to data accuracy.
  • Must be amenable to work onsite.
  • Must be amenable to working night shifts, with flexibility to report for morning shifts if required.

Job Type: Full-time

Pay: Php28, Php35,000.00 per month

Education:

  • Bachelor's (Preferred)

Experience:

  • Business Analyst (BPO): 2 years (Preferred)

Work Location: In person

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