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Customer Support for Airline Reservations Account

2 weeks ago


Manila, National Capital Region, Philippines Sapient Communication Inc. Full time ₱240,000 - ₱360,000 per year

We're growing and we want YOU to be part of our Travel Account Experience a one-day hiring process and salary offer up to 28K plus monthly commissions

Your Day-to-Day:

  • Manage travel bookings, inquiries, and changes with precision and care.
  • Provide detailed information about travel options, rates, and itineraries.
  • Process reservations, cancellations, and adjustments efficiently.
  • Resolve travel-related issues and escalate complex cases as needed.
  • Meet performance targets for productivity, quality, and customer satisfaction.
  • Maintain accurate records of travel arrangements and customer interactions.

Qualifications:

  • High school diploma or equivalent required; a degree in Travel and Tourism, Hospitality, or a related field is a plus.
  • No prior travel experience necessary—we provide comprehensive training
  • Strong communication and organizational skills.
  • Attention to detail and effective problem-solving abilities.
  • Familiarity with travel booking systems and tools is a plus but not required.
  • Ability to adapt to changing customer needs and work well independently or as part of a team.

Why You Should Apply:

  • Competitive Salary (up to 25K)
  • Monthly Commissions
  • Fast-Track Career Growth for top performers
  • HMO with 2 FREE Dependents from Day 1
  • Free Coffee and Biscuits at the office (because we believe work should be enjoyable)
  • Pioneer Accounts (including Non-voice and Easy Accounts)
  • Incentives, Signing Bonuses, and More Premium Perks
  • Flexible Shifts (Day, Mid, and Night)
  • Life Insurance & Retirement Plan for qualified team members

Work-life balance is real here. Join a team that values growth, fun, and making a difference in the travel industry. Whether you're passionate about travel or looking to break into the field, we have a place for you

Ready to make your next big move? Let's chat about how you can grow with us—apply today

Job Types: Full-time, Fresh graduate

Pay: Php20, Php25,000.00 per month

Benefits:

  • Additional leave
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Staff meals provided

Work Location: In person