Thai Bilingual
3 days ago
Key Responsibilities:
- Provide support to Thai-speaking customers/clients through phone, email, or chat.
- Handle inquiries, resolve issues, and ensure a positive customer experience.
- Coordinate with internal teams to address customer needs and relay accurate information.
- Ensure cultural sensitivity and accuracy in communication.
Qualifications:
- Proficiency in both Thai and English (written and verbal).
- Strong communication and interpersonal skills.
- Customer service or support experience is an advantage.
- Ability to work independently and as part of a team.
- Basic computer literacy (MS Office, email, chat platforms, CRM tools).
Willingness to work flexible schedules if required.
Previous experience in customer service, translation, or bilingual support.
- Ability to multitask and handle pressure.
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