IT Analyst

Role description

Scope of Work/Responsibilities

Specific tasks and service requirements required on a daily basis.

1. Performs systems design work to develop applications meeting the business requirements;

2. Regularly provide guidance, training, and mentorship to less experienced systems analysts

3. Ensure timely development and ongoing maintenance of Company-wide ERP Financial system completely.

4. Extract data, report creation and analyze system for ERP Financial solutions.

5. Report writing and query creation in relation to ERP Financial source system data.

6. Update and manage ERP Financial application system documentation.

7. Prepare process and user training documentation for ERP Financial system implementation.

8. Prepares complex system specifications to meet user requirements;

9. Performs systems testing of multiple modules in a system;

10. Must have good understanding of the business or function for which the application is designed;

11. Defines application problem by conferring with clients; evaluating procedures and processes;

12. Controls solution by establishing specifications and coordinating production with programmers;

13. Ensures operation by training users and providing support; and

14. Participates in formal and on-the-job training in systems analysis, programming and inter-personal skills provided.

Skills

Requirement and Qualification (Education & Work Experience)

Technical Knowledge and Skills

• Able to help and advise others based on their specialist area of knowledge and skill
• Uses technical knowledge and skills to complete complex work
• Uses technical knowledge and skills to improve work systems

Client Orientation

• Works to meet the needs of clients according to client's policy
• Communicates often with clients and seeks to understand and anticipate their needs
• Works with clients to find ways to meet changing needs

Achieving Results

• Finds ways to reduce time and cost of completing work
• Monitors work and progress and makes improvements
• Works with others to overcome problems and find alternative ways to complete work when necessary

Working Together

• Provides practical support and encouragement for team members
• Encourages all team members to work together
• Sets priorities for the team and ensures they are followed through
• Provides guidance and mentorship to lesser experienced systems analysts

Learning and Knowledge Sharing

• Learns new skills and knowledge and applies them
• Continuously finds new solutions to problems
• Leads the team in sharing knowledge and expertise
• Provides training to lesser experienced systems analysts

Relevant Experience and Other Requirements:

• Suitability to undertake the responsibilities mentioned above at the required level
• At least five (5) years' experience in a system analyst role, two (2) of which should be working with users;
• At least five (5) years' experience in ERP Financials;
• Excellent Leadership/supervisory skills;
• Excellent communication skills, including facilitation, elicitation, training, documentation, and presentation skills for conducting

meetings, trainings, and workshops with business lines

• Must have extensive experience using Microsoft products (Word, Excel, Powerpoint, Visio, Project) for professional

documentation

• Must have working experience in Azure DevOps
• Must be conversant with systems development lifecycle principles
• Familiarity with Oracle relational databases and multi-tiered application concepts
• Extensive knowledge of system development life cycle (SDLC)/Agile framework and utilization in system development projects
• Well-developed knowledge and understanding of relevant business administration, operational policies relevant work program

and concepts, procedures and practices

• Proven ability to conduct independent research by analyzing relationships among several parts of a problem or situation;

breaking down a complex task into manageable parts in a systematic way, recognizing several likely causes of events, or

several consequences of actions and generally anticipate obstacles and thinks ahead about next steps

Education Requirements:

Bachelors degree in Computer Science or related discipline

About RCG Global Services

At Myridius, we transform the way businesses operate. Formerly known as RCG Global Services, our more than 50 years of expertise now drive a new vision—propelling organizations through the rapidly evolving landscapes of technology and business. We offer tailored solutions in AI, data analytics, digital engineering, and cloud innovation, addressing the unique challenges each industry faces. Our integration of cutting-edge technology with deep domain knowledge enables businesses to seize new opportunities, drive significant growth, and maintain a competitive edge in the global market. Our commitment is not just to meet expectations but to exceed them, ensuring measurable impact and fostering sustainable innovation. The success of Myridius is directly tied to the breakthroughs achieved by our clients. Together, we co-create solutions that not only solve today's challenges but also anticipate future trends. At Myridius, we go beyond typical service delivery. We craft transformative outcomes that help businesses not just adapt, but thrive in a world of continuous change. Discover how Myridius can elevate your business to new heights of innovation. Visit us at and start leading the change.