Delivery Operations Support
1 week ago
Are you looking for value adding and impactful work?
Do you want to make a difference with your expertise?
With us, you'll be able to make it happen.
NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more.
We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners. Our diverse 13,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
What we do:
We drive our passion for harnessing technology.
We bring people and technology together.
We advance communities and transform industries.
We're searching for
Delivery Operations Support
to be part of our diverse team of talent here at NCS
Summary:
Role Summary: The Operations Administrator plays a key role in supporting the day-to-day administrative functions of the operations and sales team, with a strong focus on billing coordination and timesheet management. This role ensures accurate documentation, timely processing, and smooth communication between departments to maintain operational efficiency.
Key Responsibilities:
Billing Support
- Assist in preparing and verifying billing statements and invoices
- Coordinate with finance and operations teams to ensure billing accuracy and timely submission
- Track billing schedules and follow up on pending payments or discrepancies
Timesheet Management
- Collect, review, and validate daily time records from operations staff
- Ensure timesheets are accurately completed and submitted on time
- Flag inconsistencies and coordinate with team leads for resolution
- Maintain records of approved work hours, undertime, and overtime
Administrative Coordination
- Maintain organized records of billing and timesheet documentation
- Support reporting needs by compiling data and generating summaries
- Assist in scheduling meetings, preparing agendas, and documenting minutes
- Liaise with HR and Finance for payroll and compliance matters related to attendance
Compliance & Process Improvement
- Ensure adherence to internal policies and procedures related to timekeeping and billing
- Recommend improvements to streamline administrative workflows
Qualifications
- Bachelor's degree in Business Administration, Accounting, or related field preferred
- 1–2 years of experience in administrative support, billing, or timekeeping
- Proficiency in Microsoft Excel and other office tools
- Strong attention to detail and organizational skills
- Good communication and interpersonal abilities
- Ability to handle sensitive information with confidentiality
- Ability to work independently and manage multiple priorities
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