Loans Specialist

Purpose of the Position

Under the direct supervision of the Lending Center Head, the Loans Specialist is responsible for ensuring new client disbursement target is achieved, while maintaining a quality portfolio and a high level of client satisfaction in the assigned area.

Qualifications

1. Bachelor's Degree in any business related course.
2. At least 1 year sales experience in lending with a financing company, cooperative or a bank.

Scope and Limitation

Sales & Marketing
1. Solicits potential quality loan clients.
2. Attends to all client referrals from Palawan Pawnshop branches.
3. Sets client call/appointment and presents the product features to a prospect client. Inputs all client information into the system for pipeline monitoring and management.
4. Conducts initial credit investigation to determine if prospect clients meet the eligibility criteria.
5. Collects and ensures the authenticity of all documentary requirements needed for credit investigation, evaluation and appraisal.
6. Coordinates with Lending Center Head and submits Loan Recommendation Memo (LRM – sales portion) for the loan package to be evaluated by the Credit Department.
7. Creates opportunities to cross-sell Palawan Pawnshop Group products and services.
8. Prepares monthly sales plans including area mapping and listing of prospect clients (solicited and referred).

Account Management
1. Regularly monitor clients' loan payments for timely and accurate action until loan is fully settled.
2. Conduct loan utilization report thirty (30) days after the loan has been released to ascertain use against declared purpose, to be covered with a call report for filing in the credit folder and loans system.
3. Conducts regular maintenance calls at least once every 6 months for client interviews, validation and follow –up for renewal purposes, to be covered with a call report for filing in the credit folder and loans system.
4. Processes loan renewals and additional credit lines whenever applicable.
5. Performs procedures necessary on mortgage of collaterals for the security of the borrower's accounts.
6. Provides assistance and accommodates clients during loan disbursements.
7. Ensures compliance of deficient documents as per 'Checklist of Documentary Requirements'.
8. Conducts client follow-up for updated requirements like tax compliance, insurance requirements, and other clearances, as required by the Credit Department.
9. Prepares detailed monthly remedial work-out plans for accounts with non-payments.