Manager, Regulatory Issues Remediation

We're looking for a Manager Regulatory Issues Remediation to join our Integrated Compliance Services team at MBPS. In this role, you will play a key role in supporting the development, standardization, and maintenance of the organization's control documentation. This role supervises a small team who works closely with process owners, compliance teams, and internal audit to ensure that control references and procedures are clearly defined, consistently formulated, accurate, complete, audit-ready and aligned with regulatory expectations.

Position Responsibilities

• Excellent organizational skills.

• Strong written and verbal communication skills, including negotiation, influencing, and relationship-building.

• Problem-solving ability and strong execution of action plans.

• Strong ethical compass and discipline.

• Ability to work independently and collaboratively across all levels of management.

• Skilled in facilitating decision-making across groups.

• Ability to set priorities and manage overlapping timelines and competing demands.

• Comprehensive knowledge of the financial services industry and regulatory environment.

• Advanced understanding of the company's business operations.

• Ability to represent the business internally and externally (e.g., regulators, industry peers).

• Experience in project management.

Professional Experience:

• With at least 5+ years of experience in compliance, risk management, or audit within financial services

• With at least 3+ years in a leadership role cumulative to 5+ yrs. of experience

• Proven strong understanding of regulatory frameworks and examination process

• Excellent communication, stakeholder engagement, and analytical skills.

• Intermediate proficiency in Microsoft Office Suite

Education:

• Bachelor's degree, preferably related to Banking, Finance, Insurance, Accounting or related course

• Certified Public Accountant (CPA), Certified Internal Auditor (CIA), or Certified Anti-Money Laundering Specialist (CAMS) designation is a plus.

When you join our team:

• We'll empower you to learn and grow the career you want.

• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement