Lead Technician

3 days ago

Makati City, National Capital Region, Philippines JLL Full time ₱1,200,000 - ₱2,400,000 per year

Job Description:
The Facilities Multiskilled Technician Lead oversees the day-to-day operations of the facilities maintenance team within a BPO environment. This role combines technical expertise with leadership responsibilities, ensuring that all building systems—including electrical, mechanical, HVAC, plumbing, and safety systems—are maintained to support 24/7 business operations. The Lead Technician also coordinates preventive and corrective maintenance activities, supervises technicians, and ensures compliance with safety and operational standards.

Key Responsibilities:
Leadership & Coordination

  • Lead and supervise a team of multiskilled technicians across shifts.
  • Assign tasks, monitor progress, and ensure timely completion of maintenance activities.
  • Serve as the point of contact for escalated technical issues and emergencies.
  • Coordinate with vendors, contractors, and internal stakeholders for specialized services and projects.

Technical Operations

  • Perform and oversee preventive and corrective maintenance on HVAC, electrical, plumbing, and fire protection systems.
  • Conduct inspections and audits to ensure systems are functioning optimally.
  • Troubleshoot and resolve complex technical issues across multiple disciplines.
  • Ensure proper documentation of maintenance activities, equipment logs, and incident reports.

Compliance & Safety

  • Ensure all maintenance activities comply with local regulations, company policies, and safety standards.
  • Support emergency preparedness and participate in safety drills.
  • Monitor and maintain fire detection and suppression systems, including smoke detectors and emergency lighting.

Project Support

  • Assist in planning and execution of facility upgrades, renovations, and relocations.
  • Provide technical input during procurement and installation of new equipment.

Qualifications:

  • Technical/Vocational diploma or certificate in Electrical, Mechanical, HVAC, or related field.
  • Minimum of 3–5 years of experience in facilities maintenance, with at least 1–2 years in a supervisory or lead role.
  • Strong knowledge of building systems and maintenance best practices.
  • Ability to read and interpret blueprints, schematics, and technical manuals.
  • Proficient in using Building Management Systems (BMS) and maintenance software.
  • Excellent leadership, communication, and problem-solving skills.
  • Willingness to work on a shifting schedule, including weekends and holidays.
  • TESDA Certified Registered Master Electrician
  • TESDA NC II or equivalent in Electrical or HVAC

Preferred Certifications:

  • Safety Officer (SO1/SO2) certification

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