Settlements Officer

1 week ago

Pasig, National Capital Region, Philippines Zig Zag Offshoring Full time $40,000 - $60,000 per year

Zigzag is looking for a Settlements Officer to join our team About our clientOur client is a non-bank lender specialising in bridging loans. They fill a gap left open by traditional lenders by offering the only flexible and dependable bridging loan product in the market.

They use technology to revolutionise the bridging loan experience and provide a solution fit for the expectations of today's customer. Less than a year after launch, we passed $1 billion in loan applications, and this is just the start The RoleThey are looking for a first-class Settlements Officer to join their team.

This role would be suited to someone who is passionate about joining a high-growth start-up in the fintech space and who thrives in a fast-paced environment. In particular, you will:Work closely with our Credit, Sales, and Operations teams as well as brokers and clients directly, to provide support throughout the settlement and repayment of loans. Ensure all supporting documentation has been collected and meets the requirements specified by the Credit Policy.

Accurately prepare loan document instructions to be issued to panel lawyers for funding and loan discharges. Ensure internal systems and tools are kept up to date with progress throughout the settlements pipeline. Check and record the sale status of security properties.

Liaise with Credit and Sales teams to ensure loans are moved through the pipeline within SLA.Support portfolio monitoring for customer milestones, conducting thorough portfolio reviews to ensure continual progress and timely discharges throughout the journey. Manage servicing tasks related to the lending process, including supporting collections, arrears management, and statement preparation. Manage security packet record keeping for all electronic packets.

The role requires:A good understanding of the mortgage loan process from application to repayment. Excellent attention to detail. Strong communication skills, both written and verbal.

Adherence to relevant compliance and regulatory requirements. Someone who thrives working in a fast-paced, agile environment. Ideally, you will have:At least 12 months' experience in a loan admin or settlements role.

Experience and understanding of loan servicing and collections is fundamental. Some lived experience in this space, with a good understanding of the mortgage loan process from application to settlement. Excellent written and verbal communication skills.

Tenacious attention to detail and excellent organisational skills. A track record of delivering results; you favour action over talk. Passion to learn and develop, with the drive to own your area of the business.

Strong organisational skills to manage multiple files, requests, and identify process improvements. A friendly, energetic, authentic, and helpful approach to your work. Your commitment to excellence, organisation, and teamwork, along with your willingness to create and take on opportunities, will secure your future with this dynamic and growing team.

If you feel you have the skills and experience needed for this role, we would love to hear from you.

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