Sales Encoder

Job Title: Sales Encoder & Marketing Staff

Department: Sales/Marketing

Reports to: Sales Manager or Team Lead

Job Summary:

The Sales Encoder is responsible for accurately and efficiently entering sales data into the company's systems. This role is crucial for maintaining up-to-date and reliable sales records, generating reports, and supporting the sales team's operations. The ideal candidate is detail-oriented, organized, and possesses strong data entry and computer skills.

Key Responsibilities:

• Data Entry: Accurately and promptly input sales orders, customer information, product details, and other relevant data into the company's CRM, ERP, or other designated systems.
• Data Validation: Verify the accuracy of sales data by cross-referencing with source documents (e.g., purchase orders, sales contracts, customer forms). Identify and correct any discrepancies or errors.
• Record Maintenance: Maintain and update sales records, ensuring all information is current and complete. This includes updating customer profiles, sales statuses, and product inventories.
• Report Generation: Assist in generating sales reports, such as daily sales summaries, weekly performance reports, and monthly sales forecasts, using the entered data.
• System Support: Provide support to the sales team by assisting with system-related inquiries, troubleshooting data entry issues, and ensuring the smooth flow of information.
• Documentation: Maintain organized files and documentation of all sales-related transactions, both physical and digital.
• Communication: Collaborate with the sales team, accounting, and other departments to resolve data-related issues and ensure seamless processes.
• Ad-Hoc Tasks: Perform other administrative and clerical duties as assigned by the Sales Manager or Team Lead.

Qualifications:

• Education: Bachelors degree in Financial Management, Marketing Management, Accounting, Accounting Information or any a related field is a plus.
• Experience: Previous experience in a data entry, administrative, or clerical role, preferably within a sales environment.

• Technical Skills:

• Proficiency in data entry software, Microsoft Office Suite (especially Excel), and other relevant office applications.

• Experience with CRM (e.g., Salesforce, HubSpot) or ERP systems is highly desirable.
• Fast and accurate typing speed.

• Soft Skills:

• Strong attention to detail and a high degree of accuracy.

• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Problem-solving attitude.
• Ability to handle confidential information with discretion.

Working Conditions:

• This is typically an office-based role, working standard business hours.
• May require sitting for extended periods and using a computer for the majority of the workday.
• The environment can be fast-paced, especially during peak sales periods.