Deputy Branch Manager
2 days ago
Company Description
ABA Bank is Cambodia's leading private financial institution, established in 1996 and recognized as the largest commercial bank by assets, deposits, loans, and profitability. With a legacy of over 27 years, ABA Bank serves diverse customer segments, including SMEs, micro-businesses, and individuals, through 101 branches and over 1,800 self-banking machines. Supported by advanced digital banking platforms, ABA Bank provides convenient access to modern financial services. As a subsidiary of National Bank of Canada, ABA benefits from the expertise and backing of one of North America's major financial institutions. The Bank has received a credit rating of 'B+' with a stable outlook from S&P Global Ratings in 2020, reaffirmed in 2024.
Role Description
This is a full-time and remote role for a Deputy Branch Manager at ABA Bank. The Deputy Branch Manager will oversee daily operations of the branch, ensure quality customer service delivery, and assist in achieving business targets. The role involves managing the team, monitoring performance, driving sales, and ensuring operational compliance with internal policies and regulatory requirements. Additionally, the Deputy Branch Manager will build relationships with customers, provide financial solutions, and contribute to the growth of the bank.
Qualifications
- Strong leadership, team management, and decision-making skills
- Excellent knowledge of banking services, financial processes, and operational compliance
- Customer service skills with the ability to build and maintain strong client relationships
- Proficiency in sales and business development within the banking sector
- Analytical thinking and problem-solving abilities
- Effective communication, interpersonal, and presentation skills
- Bachelor's degree in Banking, Finance, Business Administration, or a related field
- Experience in a managerial role within the banking or financial services industry
- Proficiency in digital banking systems and financial tools is an advantage
- Fluency in English; knowledge of additional languages is a plus
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