Restaurant staff Fishermall Malabon

5 days ago

Malabon City, Philippines Delectable Feast Corporation Full time ₱70,000 - ₱120,000 per year

Job Title: Waitress / Waiter

Job Overview:

The waitress is responsible for providing friendly and efficient service to customers, taking orders, serving food and beverages, and ensuring that guests have a positive dining experience. This role requires excellent communication skills, a good understanding of food and beverage menus, and the ability to handle multiple tasks in a fast-paced environment.

Key Responsibilities:

Greeting and Seating Guests:

  • Welcome guests warmly upon arrival.
  • Guide guests to their tables and present menus.

Taking Orders:

  • Take food and drink orders accurately.
  • Answer questions about the menu and make recommendations as needed.
  • Relay orders to the kitchen and bar staff.

Serving Food and Beverages:

  • Serve food and beverages promptly and in a professional manner.
  • Ensure that orders are delivered correctly and address any issues or changes.

Checking on Guests:

  • Regularly check on guests to ensure satisfaction with their meals.
  • Address any concerns or special requests promptly and efficiently.

Handling Transactions:

  • Process payments, including cash, credit, and debit transactions.
  • Provide change and receipts as needed.

Maintaining Cleanliness:

  • Keep tables, chairs, and the dining area clean and organized.
  • Assist with setting up and clearing tables.

Collaborating with Team:

  • Work closely with kitchen staff, bartenders, and other waitstaff to ensure smooth operations.
  • Assist colleagues with tasks during busy periods.

Complying with Health and Safety Standards:

  • Follow food safety and hygiene regulations.
  • Adhere to restaurant policies and procedures.

Skills and Qualifications:

  • Communication: Excellent verbal communication skills and a friendly demeanor.
  • Customer Service: Strong customer service skills with the ability to handle complaints or special requests.
  • Multitasking: Ability to manage multiple tables and tasks efficiently.
  • Attention to Detail: Accuracy in taking orders and delivering them.
  • Teamwork: Ability to work well in a team-oriented environment.
  • Physical Stamina: Ability to stand for long periods and carry heavy trays.

Experience and Education:

  • Prior experience in a similar role is preferred but not always required.
  • High school diploma or equivalent preferred.
  • Training may be provided on the job.

    Willing to be assigned in BF Homes Parañaque.

Work Environment:

  • Fast-paced restaurant or café setting.
  • May involve working evenings, weekends, and holidays.

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