Store Department Manager

1 day ago

Manila, National Capital Region, Philippines KKV Supply Chain Corporation Full time ₱1,500,000 - ₱2,000,000 per year

Hiring for: SM Fairview, Ayala Central Bloc and Venice Grand

A Retail Department Manager/Leader is responsible for managing a specific department within a retail store to ensure efficient operations, meet sales goals, and provide excellent customer service

Job Description

Sales Management:

  • Understand and achieve monthly sales targets and support sales operations effectively.

Store Management

  • Handle daily process of opening and closing stores.

  • Ensure store maintenance (cleanliness, ensure sufficient store display on shelf, Shelf Display Maintenance) and achieve feedback of on-site information.

Product Management

  • Manage product inventories in & out of the warehouse, stock inventory management, check product expiry/validity date, handle product defects, and handle trial/sample packs.

Service Management

  • Ensure store customer service satisfaction, cashiering/check-out counter service.

  • Handle customer complaint

Merchandising /Product Display Management

  • Familiar with merchandising display standards and perform display adjustments.

Operation Management

  • Anti-theft strategy

  • Ensure daily cash and small notes.

  • Ensure the accuracy of invoices/receipts & cashiering

  • Ensure store customer service

  • satisfaction, cashiering/check-out counter service.

  • Handle customer complaint

Requirements

  • Have working experience in fast fashion/supermarket/retail stores/shopping mall is preferred.

  • Pleasant, presentable, cheerful, good in communication skills, and responsible

  • Able to accept shift work (subject to the outlet operation hour)

  • Have a good sense of service and be familiar with basic computer operations.

  • Fully work at retail stores.

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