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Cash Application Specialist

2 weeks ago

Cebu City, Central Visayas, Philippines 1840&Co Full time

Position Summary:

We are looking for a Cash Applications Specialist who will support daily cash application operations, including payment research, reconciliation, and resolution of payment inquiries across multiple systems.

This is a temporary position through March 31, with the possibility of extension based on business needs.

The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced, accuracy-driven environment with high transaction volumes.

Key Responsibilities
  • Perform daily cash application research and support cash inflow management activities
  • Conduct research on payment inquiry requests submitted by other departments, reviewing supporting documentation and identifying required next steps
  • Investigate aged and complex items on the unapplied cash dashboard, focusing on older payments requiring deeper review and resolution
  • Assist with resolving unapplied, misapplied, or unidentified payments using multiple internal systems and tools
  • Maintain accurate documentation of findings, updates, and resolution actions related to payment inquiries
  • Manage and distribute email communications related to cash application and payment research
  • Utilize a cash application dashboard daily to track, prioritize, and resolve open items
  • Collaborate closely with the Cash Application team to ensure timely and accurate resolution of inquiries
  • Demonstrate strong time management, follow-up, and responsiveness to meet service-level expectations in a fast-paced environment
Qualifications
  • Prior office or administrative experience in a finance, accounting, or operations environment preferred
  • Strong Excel skills and comfort working with data, dashboards, and multiple systems
  • Quick learner with the ability to navigate new tools and processes efficiently
  • Detail-oriented with a strong focus on accuracy and organization
  • Strong written communication skills and professional email etiquette
  • Proactive, reliable, and comfortable working in a fast-paced, deadline-driven environment
Tools & Systems
  • Familiarity or experience with ERP systems and internal platforms including Elements, Rough Optics, BoxTracker, and True
Schedule & Work Setup
  • Schedule: 7:00 AM – 4:00 PM (Central Time)
  • Work Setup: Candidate must use their own equipment
  • Preferred System: Windows (PC)

$5 - $6 an hour