Amazon customer support agent

2 weeks ago

Manila, National Capital Region, Philippines ScaleJet Full time $31,200 - $41,600 per year


Are you passionate about e-commerce and have a knack for digital marketing? Our client, a dynamic force in online retail with multiple prestigious Amazon brands under its belt, is seeking a strategic-minded Amazon Review Collection Manager.

About The Role

At the forefront of this role, your responsibilities will be:

  • Strategize and implement review collection initiatives across all of our Amazon product listings
  • Plan and execute giveaways to incentivize customers to leave reviews
  • Monitor and respond to direct messages from customers regarding their experience with our products
  • Work closely with the marketing team to ensure consistent messaging and branding in all review collection efforts
  • Track and report on star ratings across all products

The Successful Applicant:

  • 2+ years of experience in e-commerce or digital marketing preferred
  • Knowledge of Amazon's policies and guidelines
  • Excellent communication skills, both written and verbal
  • Self-motivated with strong attention to detail
  • Ability to work independently as well as collaboratively within a team environment
  • Strong analytical skills with the ability to track performance metrics

Offer Details:

This position offers flexible working hours between 4-10 PM EST, making it perfect for those looking for remote work. The compensation for this position ranges from $15 to $20 per hour, based on experience, and also includes attractive performance bonuses. This is a great opportunity for someone who is passionate about the e-commerce industry and wants a role where they can make a significant impact on business growth.


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