visual merchandising officer

The Visual Merchandising Officer is responsible for the creative displays, arrangement of fixture/furniture placement and decoration or accessories. He/she ensures that each showroom provides an environment conducive to a pleasant, comfortable and exciting client experience to help increase revenue and market footprint. He/she is responsible in making sure company directives and guidelines on display (according to showroom layout), order quantities (right product selection) to maximize sales potential is carried out consistently.

RESPONSIBILITIES

Identifying Trends

• Making sales forecast based on saleable merchandise
• Attending product shows or fairs and seminars on Visual
• Merchandising/marketing
• Research on the latest trend forecast

Setting the Floor

• Identify the arrangement of furniture and its categories based on quarterly concepts and guidelines given by the Head Office/Management
• Arrange seasonal displays and new/seasonal merchandise, movements of the entire furniture layout and highlights certain vignettes dedicated to the quarterly concepts.
• Receive Transfers and deliveries for showrooms replenishments on furniture and decor.

Driving Sales

• Helping the Sales team boost their sales by rearranging the showroom layout and merchandise by creating attractive vignettes.
• Assisting clients in the Showroom regarding Interior spaces, furniture selection, furniture layout or floor plan, color palette: wood finish/fabrics- site visits and booking of order
• As an event-support visual supervisor, also trains sales personnel on Visual merchandising guidelines.

Keeping Displays Fresh

• Changing of vignettes every quarter.
• Arranging furniture replenishments and home decor regularly. ensuring that every merchandise is organized and spotlessly clean.
• Highlighting the merchandise by adjusting also the showroom lighting with no busted lights.
• Regular checking of bedlines and rug cleaning.
• Weekly checking of the Showroom's interior look : walls and ceiling should be cleaned, flooring should be swept regularly.
• Glass windows/mirrors should be spotlessly clean.
• Making sure that signages and materials (wood swatch and fabrics swatches) are presentable to clients.

Merchandise Tracking

• Merchandise supervisors are responsible for comparing sales data for products handled and make recommendations to management regarding possible solutions if sales are low.
• Modifying vignettes, moving to different locations within the showroom.
• Responsible for the timely merchandising of seasonal goods and their removal after season ends.
• Recommending Ageing items for Sale both furniture and home decor
• Making sure that the showroom has enough merchandise to sell and follows the standard MOQ.
• Responsible for keeping track of inventory and submitting order requests to the purchasing department.
• Doing consignment and souring of merchandise, suggesting new items, contacting vendors/suppliers directly, negotiating wholesale costs.
• Organize replacement for all OTF items in showrooms. Careful selection of products to be displayed.

Consignment Management

• Act as the main point of contact of consignors to Philux.
• Maintain direct communication and a positive working relationship.
• Provide competition analysis and sales trend analysis. Submit price analysis based on competitors.

• Submit product evaluation report based on sales including fast/slow moving, finishes, fabric, wood and category (living, dining, bedroom, etc.)
• Build out specification sheets (material, dimensions, care guide, manufacture info,craftsman/company info, etc.) and packaging guides for all consignment goods. As need arises. Ensure specifications are accurate, well recorded, and shared with correct parties.

• Lead training initiatives with Sales Account Executives regarding consignment products' specifications and packaging.Update Ageing Items every end of the month.Recommend necessary discount and provide update on condition of ageing items.

Other tasks and responsibilities

• Supports Marketing events and photoshoots.
• Prepares Yearly Merchandise Budget

KEY PERFORMANCE INDICATORS:

• Ageing items (furniture and home decors)
• Correct Reordering of merchandise (furniture and home decor)
• Showroom look/ambiance
• Performance of Consignments
• Forecasting trends
• Showroom layout
• Allocation of merchandise (MOQ)
• Fast selling merchandise
• Good showroom performant
• Scoring sheet
• Display translates to sales

JOB / COMPETENCY PROFILE:

Business Expertise

• In-depth knowledge in Visual Merchandising in creating attractive displays and translating it into sales.

Leadership

• Proven ability to lead a team of visual merchandisers
• Excellent organizing and leadership skills

Problem-Solving

• Strong commercial and analytical skills
• Customer focused
• Proactive and strategic

Nature of Impact

• Salesmanship and customer service
• Leadership and organizational skills

Area of Impact

• Revenue and profit
• Market share
• Operational excellence

Interpersonal Skills

• Excellent verbal and written communication skills.
• Strong passion for the industry.
• Self-driven and motivated.

JOB QUALIFICATIONS / SPECIFICATIONS:

• Minimum 5 years experience in retail Degree in Interior Designing
• Proven experience in Visual
• Merchandising for 5 years
• Computer and presentation skills

WORK ARRANGEMENT:

Workhours: 40 hours/week

Overtime: NO

Work from Home/Hybrid: YES, with Management approval

If you are interested in exploring any of these opportunities, please send your resume to or reach us