Service Crew

2 weeks ago

Shaw Boulevard, Philippines CloudEats, Inc. Full time ₱20,000 - ₱30,000 per year

Location: Starmall Shaw Boulevard

Main Scope:

The Service Crew is a versatile team member responsible for delivering excellent customer service by handling both front-of-house (e.g., cashiering, order fulfillment) and back-of-house (e.g., food preparation, kitchen support) tasks. This role ensures smooth kitchen operations, maintains cleanliness and sanitation standards, and supports sales through efficient order processing and product availability.

Key Responsibilities:

Front-of-House (Cashier & Dispatch Duties)

  • Process customer orders accurately using the POS system and issue Official Receipts.
  • Maintain item availability by updating inventory on Alfred and third-party platforms.
  • Handle receipt storage, record-keeping, and assist in basic administrative tasks.

Back-of-House (Line Cook Duties)

  • Prepare ingredients and cook menu items following recipe and quality standards.
  • Operate kitchen equipment safely and ensure all tools are properly maintained.
  • Monitor food quality, portioning, and presentation for consistency.
  • Maintain cleanliness and sanitation across all workstations per health guidelines.

Team & Operational Support

  • Coordinate with kitchen staff to ensure timely preparation and dispatch of orders.
  • Support team operations and uphold CQSMA standards (Cleanliness, Quality, Service, Maintenance, Atmosphere).

Key Performance Indicators (KPIs):

  • Accuracy and completeness of receipts for all transactions
  • Timeliness in issuing receipts and dispatching orders
  • Contribution to overall cooking and preparation time efficiency
  • Compliance with food safety and sanitation guidelines
  • Effective communication and teamwork

Minimum Qualifications:

  • High school graduate or equivalent
  • At least 1 year of experience in a fast-paced kitchen or food service environment
  • Familiarity with POS systems, kitchen tools, and food preparation
  • Willing to work in a shifting schedule, 6-day workweek
  • Able to stand for long periods and lift heavy items
  • Knowledgeable in food safety standards and hygiene practices
  • Strong attention to detail and ability to multitask under pressure

Job Type: Full-time

Benefits:

  • Paid training

Work Location: In person

  • Service Crew

    4 days ago

    Pasig City, Shaw Mandaluyong, Philippines Infinity Outsourcing Services Full time

    A service crew job involves providing customer service and performing operational duties in the food, beverage, and retail industries, including taking orders, preparing food and drinks, operating cash registers, maintaining cleanliness, and ensuring a positive customer experience. Core responsibilities include greeting customers, taking orders, serving food...