System Engineer Tier 2

ROLE SUMMARYOur managed services provider client is looking for a L2/Tier 2 Technician who troubleshoot, diagnose, and resolve software, hardware, and network-related problems.WORK SCHEDULE: 9:00 AM – 6:00 PM Pacific Daylight Time (12:00 AM – 9:00 AM Philippine Standard Time), follows Philippine holidaysPOSITION TYPE: Full TimeWORK ARRANGEMENT:...

About Us:Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world's largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower...

Customer Care Tier 2 Team Member (Remote/Hybrid within Metro Manila ONLY)Who We AreHarte Hanks is a global marketing services firm specializing in multi-channel marketing solutions that connect our clients with their customers in powerful ways. Experts in defining, executing, and optimizing the customer journey, Harte Hanks offers end-to-end marketing...

UNIFI TIER 2 SUPPORT SPECIALISTLocation: Philippines or Latin America (due to great experience from the past)Hours Schedule: Full-time 40 hours (exact schedule To Confirm; includes after-hours/on-call coverage To Confirm)Time Zone: U.S. hours overlap required (specific window To Confirm)Compensation: $10/hourAbout Company and RoleThe client company is a...

ROLE SUMMARYThe Tier 1 Technician is responsible for monitoring and triaging incoming systems and network alerts, ensuring issues are categorized, prioritized, and resolved or escalated in a timely manner. This role is the first line of defense in maintaining reliable network operations for our clients, providing both proactive monitoring and reactive...

Job SummaryThe purpose of IT support Engineer (Tier 1) is to provide the first level of support to deliver quality service to customers and be able to meet or even exceed service or operational level agreement (SLA or OLA). This is fulfilled through working with applications or systems to undertake analysis, diagnosis and resolution of problems, which may...

The System and Network Engineer is responsible for overseeing, managing, and maintaining IT infrastructure across multiple client environments. This role involves providing technical expertise in system and network administration to ensure seamless operation and security of both on-premises and cloud-based systems. The System and Network Administrator will...

About the Company:Our client is a leading Australian provider of automation and robotics solutions, with over 30 years' experience transforming manufacturing and industrial operations. They partner with sectors including food & beverage, pharmaceuticals, renewables, construction materials, and FMCG — helping businesses lift efficiency, quality, and...

Job OverviewAs aTier 1 Support Agent,you will be the first point of contact for our customers. You will be responsible for assisting customers with general inquiries, troubleshooting basic issues, and providing product and service-related information. This is a customer-centric role that requires excellent communication skills, problem-solving abilities, and...

Work Location : BGC Manila - OnsiteWORK SCHEDULE : Shifting Schedule (morning, mid, night) Nine (9-hour work schedule including one (1) hour meal break Two (2) days off / Weekends off are not guaranteed.INTERVIEW PROCESS :Initial Interview - Onsite InterviewEDUCATION : Bachelor's Degree in Electronics and Communications Engineering, Computer Engineering,...