eContent Account Specialist

A day in the life of...
The eContent Account Specialist is key enabler of the eBusiness Strategy is the activation of the Content Services (Factory) aiming at supporting Markets/Businesses along the Product Content lifecycle (E.g creation, adaptation, distribution, and monitoring of Content Assets across all touchpoints). The Content Services (Factory) will bring scalability, automation, cost efficiency, and speed to markets.

The main purpose of the job is to be the interface between the Markets/Businesses and the Content Services (Factory) CGI vendors and internal Adaptation team, to ensure proper execution and delivery of the Services, work with Business/Markets teams to plan demand, manage escalation, coordinate projects and also work with vendors to deliver World Class Service. Also, the purpose will be to work with Content Leads, vendors and markets/businesses to perform continuous improvement and ensure they are implemented to bring value to Business. This person will be responsible for the flawless execution of Content (Factory) Services on Content Adaptation and Localization, Content POS, Publication and Monitoring Services. Part of the role, the Content eContent Account Specialist (Coordinator) will be responsible in performing Quality Assessment of production work, before being released to the Business.

What Will Make You Successful

• At least 5 years of professional experience.
• At least 2 years in Content Production Management.
• Willing to work for night shift (8pm-5pm)
• Working with high-volume, multi-platform, complex tasks
• Working in a corporate and multi-cultural setting
• Good Knowledge of eCommerce and eRetailers environment
• Project management skills
• Strong relationship management skills dealing with Customer and -managing vendors
• Workflow Management (Knowlege on ESKO solution is a plus)
• Experience in using Project Mangement Tools (Microsoft Project, Jira), -
• Tracking Tools (Cost, Time, Budget)
• English (advanced level)
• Advanced planning ability and relation to quality deliverables
• Basic understanding of design terminology and technical requirements, compatibility
• Good understanding of the Production Process
• Techinical expertise in Print, Adobe - AI, Indesign, Illustrator
• Technical expertise in Video, AE, GIF, HTML5
• Technical expertise in 3D modelling for CGI Projects
• Technical expertisse in social media platforms for Content placements
• Experienced working with Usage Right Document"