
Logistics Associate
3 days ago
We are looking for a passionate person who is passionate about collectively overcoming complex challenges of the hyper-growth e-commerce ecosystem, while learning fast and having fun, to join us as Logistics Associate.
We are the Philippines' #1 Online Gift Store with a mission to make gifting thoughtful, affordable, and convenient in Southeast Asia. Backed by international investors, we are a young, dynamic, fun, and multi-disciplinary team with years of experience in e-commerce. We are looking for individuals who are ambitious and passionate to join us in our journey. Would you be up to the challenge?
This full-time role is based in our office in Mandaluyong City.
Responsibilities:
- Supervise the coordination and tracking of shipments to ensure timely delivery to customers and business units.
- Conduct regular checks to ensure compliance with company SOPs for dispatch and rider operations.
- Communicate with rider providers, third-party logistics (3PL) partners, and internal teams regarding delivery schedules, delays, or discrepancies.
- Negotiate rates and review partners contracts in coordination with management.
- Source and evaluate additional partner couriers to expand delivery capacity.
- Resolve logistics-related issues such as damaged or lost goods, shipping delays, or order discrepancies.
- Maintain accurate data entry in the fleet management system and generate reports for management.
- Support daily warehouse operations, including receiving, checking, and dispatching orders.
- Perform other logistics-related duties as required to support overall operations.
Qualification:
- Bachelor's degree in Business Administration, Operations, Supply Chain Management, or Logistics preferred.
- Have at least 1-2 years experience in Logistic.
- Knowledgeable in MS Office and database management.
- Strong organizational and time management skills.
- Excellent communication and negotiation skills.
- Customer service skills.
- Strong attention to detail.
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