C.I. / Collector (ASAP)

2 weeks ago

Fort Bonifacio, National Capital Region, Philippines Discovery Credit Solution Corp. Full time

Job Description

Collector Responsibilities

  • Monitor overdue accounts and follow up on payments.
  • Negotiate payment terms with delinquent clients.
  • Maintain records of communications and commitments.
  • Recommend accounts for legal action or write-off.
  • Field collector may accept the payment including the receipt
  • Assist the Legal Team in filing cases for identified accounts
  • Coordinate with Credit and Legal teams for resolutions.
  • Prepare collection reports and updates.
  • Ensure compliance with policies and legal guidelines.

Credit Investigator

  • Assess creditworthiness through income, assets, and debt evaluation.
  • Conduct background checks via public records and social media.
  • Prepare and submit a comprehensive report for the Sales Team's reference.
  • Coordinate with Credit and Legal teams for resolutions.
  • Ensure compliance with policies and legal guidelines.
  • Maintain consistent communication with the Sales Team regarding accounts for Credit Investigation (CI).

Qualifications

  • Bachelor's degree in Business, Finance, or related field
  • 3+ years experience in credit investigation and field collections
  • Highly organized and detail-oriented
  • Proficient in MS Office (Excel, Word, Outlook)
  • Strong negotiation and communication skills
  • Ability to handle difficult conversations professionally
  • Knowledge of collection laws and practices is a plus

Job Type: Full-time

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee
  • Staff meals provided

Work Location: In person

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