Job Stager

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Position Title: Job Stager

Job Summary:

The Job Stager works under the supervision of the Batch Control Section Head and/or Shift Supervisor and is responsible for:

• Diagnosis and troubleshooting of batch processing errors
• Ad hoc scheduling of data center batch jobs in case of reruns
• Investigation of exceptional batch processing behavior
• Coordination of ad hoc batch processing requests from applications managers, customer service, etc.
• Assists in training new jobs stagers and computer operators

Specific Duties & Responsibilities

• Supports efficient data center operations by:

• ensuring that the required on-line files are open for the operational transaction channels

• reviewing the daily operations schedule and any requested special processing
• monitoring the computer console together with computer operators
• monitoring execution of scheduled batch jobs
• investigating possible causes of prolonged execution of jobs or unreleased/pending jobs
• investigating possible causes of premature termination of batch jobs
• resolving production problems in coordination with applications support.
• restaging jobs that encountered problems
• maintaining logs of operations activities and encountered production problems
• Safeguards and monitors the health of the equipment endorsed to Batch Control Section.  Escalates encountered problems to the appropriate support personnel and/or monitors the status of the problems until resolved.

• Assists production control apprentice/officer by:

• reviewing and executing batch processing changes due to new system implementations

• recommending enhancements for a faster and more efficient batch processing
• Trains new job stagers and computer operators
• When assigned, functions as the custodian of half of the endorsed emergency IDs and logs used IDs
• When assigned, functions as the data center's shift supervisor in periods where there is no shift supervisor
• Performs other duties as may be assigned, such as:
• scheduling of on-line posting batch jobs
• uploading/downloading of payment files for external Bank clients
• modifying job parameters for special requests (e.g. full file download of mini-host files)
• supporting actual and simulated disaster recovery activities

Other Details:

• Unit:Information Technology Group / Information Technology Management Division
• Office Location:Metropark Pasay