Position: Cold Caller

Number of hours: 40 hours/week

Schedule: NZ Time, 9AM - 6PM

Tasks required:

Cold call prospects to sell the products and services of the client

Provide information about products features, prices etc. and present their benefits

Ask pertinent questions to understand the customers requirements

Persuade the customer to buy by demonstrating how merchandise or services meet their needs

Upsells customers to larger products, more extensive packages, or higher priced services

Keep detailed record of call logs and enter data accurately and consistently into the company's database

Must have the ability to create responses aligned with the companys messaging and drive the conversation to an appointment

Generate and source out leads through various channels

Other ad hoc tasks that would be assigned

Requirements:

Proven work experience as a virtual Cold Caller/Telemarketer or a relevant role is required

Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems

Ability to call, connect, and interact with potential customers

Prior work experience with New Zealand or Australian clients/companies is preferred but not required

Knows how to craft responses and do meaningful conversations

Very particular on the process of sourcing out leads and what tools to use

Clear and concise communicator with a neutral English accent and effective verbal communication skills

Self-disciplined and organized; able to consistently hit daily and monthly targets with limited supervision

Highly organized and detail-oriented; able to efficiently prioritize multiple tasks

Ability to work independently and in a team-oriented environment