Amazon Operations Specialist

About the Role We're looking for a highly organized and analytical Amazon Operations Specialist to join our growing marketplace team. This role is pivotal in driving operational excellence, optimizing product performance, and supporting revenue growth across Amazon. You'll collaborate with marketing, logistics, and analytics teams to ensure flawless execution and continuous improvement across all facets of the Amazon business — from catalog management to advertising optimization.

Schedule: Must be available to work Monday–Friday, 2:00 PM–6:00 PM EST

Responsibilities include but are not limited to;

• Manage day-to-day operations of Amazon Seller and Vendor Central accounts.
  
  
• Maintain accurate and optimized product listings, ensuring top-tier content, imagery, and SEO compliance.
  
  
• Monitor account health, inventory levels, and order fulfillment to ensure adherence to Amazon performance standards.
  
  
• Collaborate with marketing and paid media teams to improve ACOS, ROAS, and organic ranking through advertising and promotional strategies.
  
  
• Generate and interpret sales and performance reports to identify growth opportunities.
  
  
• Work closely with supply chain teams to forecast demand and manage replenishment cycles.
  
  
• Lead troubleshooting of operational issues, including order defects, suppressed listings, and policy violations.
  
  
• Support marketplace expansion initiatives and explore new fulfillment or advertising solutions within Amazon's ecosystem.
  
  

Requirements

• Bachelor's degree in Business, Marketing, Operations, or a related field.
  
  
• 2–4 years of experience managing Amazon Seller Central or Vendor Central accounts.
  
  
• Proven success optimizing listings, managing ads, and driving operational KPIs.
  
  
• Strong analytical and Excel/Google Sheets skills; familiarity with Amazon Ads Console, Helium 10, or similar tools is a plus.
  
  
• Excellent communication skills in English
  
  
• Detail-oriented and data-driven with a proactive, problem-solving mindset.
  
  

Preferred Skills

• Experience with eCommerce analytics platforms, including Looker, Power BI, or Tableau.
  
  
• Understanding of inventory forecasting, pricing strategies, and FBA operations.
  
  
• Familiarity with additional retail media networks beyond Amazon and digital advertising metrics.
  
  
• Prior experience collaborating with global or cross-functional teams.

Our interview process includes, but is not limited to the following:

• Excel and Typing Test

We offer a competitive hourly wage based on ability level:

• Hourly Rate DOE
• This is a remote role, but you must be based in the Philippines.

About WITHIN &

WITHIN is the world's first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of offerings including media, creative, SEO, Lifecycle, Retail Media, Affiliate and Influencer, we're able to work with our brand partners in an integrated fashion, allowing us to align marketing strategies back to core business objectives. Client teams at WITHIN are trained on how to always act as a trusted business partner, acting as a fiduciary to client needs above our own.

Teams at WITHIN have the ability to work with iconic brands such as The North Face, Timberland, Ben and Jerry's and Jose Cuervo. Everyone at WITHIN wants to grow and be challenged. It's a collaborative place made up of small, closely knit and versatile teams that are fast and adaptive to solve problems and build systems.

Check out some of our work

is an incubated venture within WITHIN, focused on connecting creators with major brands to produce impactful ads at scale.

We are, and we connect creators with big brands to make impactful ads at scale. We have a network of thousands of content creators with a variety of different skill-sets, and we're looking to build a program that empowers them to create great ads for brands like Corkcicle, , Casper Mattresses, & more

This is a very ambitious project and our roadmap is full of exciting features, so we're looking for people who love innovation and want to be challenged. We're a small team of scrappy individuals who are growing fast, and we're looking for someone to grow with us.

We weave AI into everything we do, using the latest tech across all teams to innovate, work smarter, and make better decisions. Whether it's in creative, operations, or anything else, AI helps us level up and do things at a whole new scale. We expect our people to use AI in their daily work, fully embracing it as a critical tool to help us succeed. 

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Locations

• New York City: nd St, Suite 602, Queens, NY 11101, United States
• Bogotá: WeWork Av. Carrera 19 #100-45 Usaquén, Piso (Floor) 10, Bogotá, Distrito Capital de Bogotá 110111, Colombia
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