it associate

Job Description:

• Install, maintain and configure hardware and software systems according to company policies.
• Troubleshoot and repair network, hardware and software components.
• Perform routine maintenance and inspection of network and server systems.
• Test network and server systems to verify functionality and performance.
• Perform hardware and software upgrades to achieve optimum performance level.
• Perform root cause analysis of complex problems and provide corrective actions.
• Maintain IT infrastructure and manage help desk issues.
• Perform system back-up and database archiving processes to ensure data recoverability.
• Update software antivirus on regular basis.
• Provide technical support to servers, networks, telephones, and other computing platforms.
• Order and stock equipment and supplies when necessary.
• Monitor and control expenses within allotted budget.
• Provide advice and training to other associates.
• Assist in installation and maintenance of telephone system.
• Other task as may be assigned by his immediate superior.

Qualifications:

• College Graduate.
• Candidate must be flexible.
• Candidate must know how to trouble shoot.
• Can work under pressure and extended hours.
• Can work in a fast paced environment.
• At least 1 to 2 years work experience.
• Knowledge of variety of hardware, software, programming languages, and operating systems.
• Basic Knowledge of network protocols and some experience with computer applications and operating systems.