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Thai Bilingual CSR

3 weeks ago

Manila, National Capital Region, Philippines Global Group Innovative Services Full time

Qualifications

  • Native or non-native Thai speaker with strong English communication skills.
  • At least 2 years in college (required).
  • Minimum 1 year experience in BPO as a Customer Service Representative.
  • Amenable to onsite work in Taguig or Vertis North.
  • Willing to work shifting schedules.

Key Responsibilities

  • Provide outstanding customer service to Thai-speaking clients via phone, email, or chat.
  • Manage inquiries, concerns, and account updates accurately and efficiently.
  • Collaborate with cross-functional teams to resolve issues promptly.
  • Maintain performance targets on quality, efficiency, and customer satisfaction.

Job Types: Full-time, Permanent

Pay: Php100, Php120,000.00 per month

Language:

  • Thai (Required)

Work Location: In person